New Fairfield, Connecticut, United States · On-site
About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of o…
Skills: Client Communication, Appointment Scheduling, Triage, Billing Processing, Practice Management Software
Lima, Ohio, United States · On-site
Veterinary Technician/Assistant – Heidt Veterinary Hospital Heidt Veterinary Hospital has proudly served the Lima, Ohio community since 1958, providing compassionate, high quality veterinary care for cats and dogs in a c…
Skills: Animal Handling, Clinical Procedures, Patient Care, Client Communication, Surgical Assistance
Lewiston, Minnesota, United States · On-site
Credentialed Veterinary Technician Licensed Veterinary Technician Lewiston Veterinary Clinic Lewiston, Minnesota Lewiston Veterinary Clinic is dedicated to providing the highest level of veterinary medicine along with fr…
Skills: Patient Rooming, Surgical Assistance, IV Catheter Placement, Phlebotomy, Bloodwork Analysis
Pinetop-Lakeside, Arizona, United States · On-site
Veterinary Technician - White Mountain Animal Hospital!Come join our amazing team! Pinetop-Lakeside, Arizona Join our fun and friendly team at White Mountain Animal Hospital in beautiful Pinetop-Lakeside, Arizona. We are…
Skills: Surgical Assisting, Phlebotomy, Radiology Positioning, Animal Handling And Restraint, Client Education
Gainesville, Georgia, United States · On-site
Job Description About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospi…
Skills: Client Communication, Appointment Scheduling, Triage, Billing Processing, Practice Management Software
Kenai, Alaska, United States · On-site
$23/hr–$25/hr
Have you ever thought about living where other people vacation? Is the outdoor, rural lifestyle calling you? We are currently looking to hire a Licensed Veterinary Technician to join our team at Kenai Veterinary Hospital…
Skills: Animal Handling, Anesthesia Monitoring, Surgical Nursing, IV Catheter Placement, Urinary Catheter Placement
Alamogordo, New Mexico, United States · On-site
$110k–$130k/yr
Alamogordo Animal Hospital is a well-established, full-service small-animal hospital serving the southern New Mexico community with compassion, efficiency, and strong medical standards. Our philosophy is rooted in teamwo…
Skills: Patient Care, Client Relationships, Preventive Care, Dentistry, Diagnostics
Albuquerque, New Mexico, United States · On-site
$80k–$120k/yr
Associate Veterinarian needed 2-3 days weekly – Acequia Animal Hospital Acequia Animal Hospital | Albuquerque, NM About Our Clinic Acequia Animal Hospital is a 2024 award-winning clinic in Albuquerque, known for progress…
Skills: Small Animal Medicine, Soft Tissue Surgery, Dentistry, Diagnostics, Patient Advocacy
Elko, Nevada, United States · On-site
$110k–$150k/yr
Elko Veterinary Clinic is hiring a DVM for our mixed animal practice specializing in both emergency and general practice medicine for equine, ranch, family livestock, and companion and exotic pets. We are the largest and…
Skills: Emergency Medicine, General Practice, Equine Medicine, Livestock Medicine, Companion Animal Care
Hinesburg, Vermont, United States · On-site
$22/hr–$25/hr
Veterinary Technician Animal Hospital of Hinesburg Hinesburg, Vermont We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patien…
Skills: Veterinary Technician, Patient Care, Surgery Assistance, Client Education, Animal Restraint
Hinesburg, Vermont, United States · On-site
Animal Hospital of Hinesburg in scenic Hinesburg, Vermont Are you a Veterinary Assistant or Technician looking for a place where you’re truly supported, valued, and encouraged to grow? Our general practice in Hinesburg, …
Skills: Veterinary Care, Client Education, Anesthesia Monitoring, Surgical Support, Laboratory Work
Delphos, Ohio, United States · On-site
Veterinary Assistant Kessen Veterinary Hospital Delphos, Ohio Kessen Veterinary Hospital is actively seeking an experienced veterinary assistant to join our high-volume practice. The ideal candidate will be confident in …
Skills: Animal Handling, Animal Restraint, Sample Collection, Patient History Gathering, Surgical Patient Discharge
Yuma, Arizona, United States · On-site
The Practice Manager oversees the day-to-day operations of a veterinary practice, ensuring efficient and high-quality care for patients, delivering outstanding service to clients, and maintaining smooth business operatio…
Skills: Staff Management, Financial Management, Budgeting, Client Relations, Operations Management
Valdosta, Georgia, United States · On-site
Kennel Team Member Position Overview The purpose of this position is to provide for the daily care of boarding and day-care pets. This includes feeding, watering, cleaning, walking, bathing, medicating, and monitoring th…
Skills: Animal Handling, Medication Administration, Patient Restraint, Client Service, Sanitation
Pagosa Springs, Colorado, United States · On-site
About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of o…
Skills: Client Communication, Appointment Scheduling, Triage, Billing Processing, Patient Record Management
Pagosa Springs, Colorado, United States · On-site
$18/hr–$21/hr
Registered Veterinary Technician - Elk Park Animal Hospital!Join an amazing team! Pagosa Springs, Colorado The pay range for this position is $18.00 - $21.00 per hour, depending on experience, education, certifications, …
Skills: Surgical Assisting, Phlebotomy, Bloodwork Analysis, Radiography, Animal Handling
San Antonio, Texas, United States · Hybrid
About AmeriVet AmeriVet is a rapidly growing, people-first veterinary services organization dedicated to supporting veterinarians and care teams in delivering high-quality, compassionate care nationwide. As we continue t…
Skills: Benefits Administration, Vendor Management, Workday Benefits, Workday Absence Management, Self-funded Health Plans
Kingston, New Hampshire, United States · On-site
At Plaistow Kingston Animal Medical Center, in our state-of-the-art facility we provide high-quality advanced medical and surgical care to the surrounding communities and have been doing so since 1976. Our clients and th…
Skills: Animal Handling, Clinical Procedures, Communication, Teamwork, Patient Care
St Johnsbury, Vermont, United States · On-site
$19/hr–$23/hr
About us: Kingdom Animal Hospital is a full-service animal hospital providing comprehensive healthcare services to pets in St. Johnsbury and the surrounding areas. Our veterinarians offer a wide variety of medical, surgi…
Skills: Animal handling, Clinical procedures, Communication, Teamwork, Patient record maintenance
Pinetop-Lakeside, Arizona, United States · On-site
Do you thrive in a fast-paced veterinary hospital, love leading a team, and believe pets deserve amazing customer service? If you're the kind of person who can juggle phones, clients, schedules, and a surprise puppy cudd…
Skills: Leadership, Customer Service, Veterinary Software, Medical Terminology, Team Mentoring
New Fairfield, Connecticut, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Client Service Representative manages the front-desk operations, including scheduling appointments, handling client communications, and processing billing. They serve as the primary point of contact to ensure a seamless and welcoming experience for pets and their owners.
Candidates must have a high school diploma or equivalent and prior customer service experience, preferably in a healthcare or veterinary setting. Proficiency with technology and strong organizational skills are required to handle a fast-paced environment.
About us:
At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose – and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us.
As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you’ll have a full network of support—from local team leaders, veterinary experts, and a dedicated Support Center that’s here to help.
Your voice matters here. Your work has a purpose, and we’re here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you.
Job Summary:
As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you’ll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners.
Key Responsibilities:
Client Communication & Scheduling:
· Answer calls and emails promptly with professional, friendly service
· Schedule appointments based on client needs and veterinarian availability, including forward booking
· Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track
· Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments
Client Relations & Service:
· Greet clients warmly and ensure a positive experience throughout their visit
· Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team
· Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor
· Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives
Managing Patient Information & Technology:
· Update client and patient records in our practice management system with accuracy and efficiency
· Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims
· Maintain organized records of client communications and appointments to streamline operations
Support the Medical Team & Practice Operations
· Provide clients with accurate post-visit instructions, including medication schedules and follow-up care
· Help maintain a clean, organized reception area and assist with daily practice operations as needed
· Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store
Qualifications:
· High school diploma or equivalent work experience required
· Excellent communication skills and a strong desire to provide compassionate, client-focused service
· Prior customer service experience, preferably in a veterinary or healthcare setting
· Basic proficiency with technology, including scheduling software and online communication platforms
· Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods.
Working Conditions:
· Must be able to work in a fast-paced, dynamic environment.
· Occasional lifting up to 40 pounds independently and physical tasks may be required
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Rooted in community. Personalized by pet. United by care.
AmeriVet Veterinary Partners is building the future of veterinary care — rooted in community, shaped by compassion, and driven by innovation. Our story has always been about community: the kind that strengthens relationships among veterinarians and pet owners, unites care teams and neighborhoods, and ties people to purpose. With over 200 hospitals across the U.S., we’re proud to support veterinary teams and the communities they serve — empowering them with tools, resources, and connection. Our mission is simple: To strengthen the communities we serve by providing personalized veterinary care. Because when we care for one another, we make it possible to care better — for every pet, and every team. At AmeriVet, we believe thriving teams build thriving communities. You will have the tools, resources, and opportunities to grow your career — no matter where you start. Rooted in community. Personalized by pet. United by care.
Offices: 8610 N New Braunfels Ave, Ste 500, San Antonio, Texas 78217, US
Rooted in community. Personalized by pet. United by care.
AmeriVet Veterinary Partners is building the future of veterinary care — rooted in community, shaped by compassion, and driven by innovation. Our story has always been about community: the kind that strengthens relationships among veterinarians and pet owners, unites care teams and neighborhoods, and ties people to purpose. With over 200 hospitals across the U.S., we’re proud to support veterinary teams and the communities they serve — empowering them with tools, resources, and connection. Our mission is simple: To strengthen the communities we serve by providing personalized veterinary care. Because when we care for one another, we make it possible to care better — for every pet, and every team. At AmeriVet, we believe thriving teams build thriving communities. You will have the tools, resources, and opportunities to grow your career — no matter where you start. Rooted in community. Personalized by pet. United by care.
Offices: 8610 N New Braunfels Ave, Ste 500, San Antonio, Texas 78217, US
