Lower Sackville, Nova Scotia, Canada · On-site
Job Description Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsib…
Skills: Automotive Systems Knowledge, DIY Sales, Parts Sourcing, Diagnostic Equipment Operation, POS Systems
Sebastian, Florida, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Margate, Florida, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Hialeah, Florida, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Boynton Beach, Florida, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Stephens City, Virginia, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Boynton Beach, Florida, United States · On-site
Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and cores Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily coll…
Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling
Cutler Bay, Florida, United States · On-site
Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowl…
Skills: Automotive Systems Knowledge, Parts Sourcing, Customer Service, Sales, Diagnostic Equipment Operation
Princeton, Minnesota, United States · On-site
$14/hr–$16/hr
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identit…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Parlin, New Jersey, United States · On-site
$69k–$85k/yr
Job Description What is a General Manager? A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management positio…
Skills: Store Management, Sales Management, Automotive Systems Knowledge, P&L Analysis, Team Leadership
Miami, Florida, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Fort Myers, Florida, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Baltimore, Maryland, United States · On-site
$17/hr–$19/hr
Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowl…
Skills: Automotive Systems Knowledge, Retail Sales, Parts Sourcing, Diagnostic Equipment Operation, Inventory Management
Sanford, Florida, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Charlotte, North Carolina, United States · On-site
Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowl…
Skills: Automotive Systems Knowledge, Sales, Parts Sourcing, Diagnostic Equipment Operation, POS Systems
Hondo, Texas, United States · On-site
Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and cores Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily coll…
Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling
Rockford, Illinois, United States · On-site
$18/hr–$20/hr
Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer ret…
Skills: Automotive Systems Knowledge, Commercial Sales, Customer Relationship Management, Inventory Management, Team Supervision
Hampton, Georgia, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Seguin, Texas, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Brownsville, Texas, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
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Provide expert automotive problem resolution and sales support for DIY customers, including parts identification and project assistance. Manage store operations, inventory processes, and basic automotive services like battery and wiper installations.
Requires a high school diploma and 3-5 years of automotive parts experience with strong knowledge of vehicle systems. ASE P2 certification is preferred, along with the ability to perform physical tasks including lifting up to 100 pounds.
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This role is responsible for providing advanced automotive problem resolution including identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Fleet safety is preferred.
Primary Responsibilities
• Best in class customer service and DIY issue resolution
• Provide GAS3 selling experience for all DIY customers including walk-in, on-line orders and phone
• Achieve personal / store sales goals and service objectives
• Manage DIY services including testing, battery installation, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
• Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
• Back Up to Professional services
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Success Factors
• Advanced selling skills (GAS3) for DIY
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
Essential Job Skills Necessary for Success as a Retail Parts Pro
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, weekends and holidays as needed
Prior Experience that Sets a Retail Parts Pro up for Success
• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions
Education
• High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
• ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of January 3, 2026, Advance operated 4,305 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 809 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Offices: 2635 E. Millbrook Road, Raleigh, NC 27604, US · 5008 Airport Rd, Roanoke, VA 24012, US · SEZ Zone, Survey No.89 Kokapet, Gandipet, Rangareddy, Telangana, India, IN · 13F, No. 90 Sec1, Jianguo N. Rd, Jhongshan District, Taipei, Taiwan, TW
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of January 3, 2026, Advance operated 4,305 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 809 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
Offices: 2635 E. Millbrook Road, Raleigh, NC 27604, US · 5008 Airport Rd, Roanoke, VA 24012, US · SEZ Zone, Survey No.89 Kokapet, Gandipet, Rangareddy, Telangana, India, IN · 13F, No. 90 Sec1, Jianguo N. Rd, Jhongshan District, Taipei, Taiwan, TW
