Susanna Klein

Susanna Klein is a seasoned sales and strategy executive with a background in Wholesale, E-Commerce, Retail, Merchandising, SaaS, and Consulting. She has a MBA from University of Virginia Darden School of Business and is a graduate of Cornell University. To build on her fashion experience, she launched her tech experience at NetSuite, working with consumer products customers to grow their business through technology. Currently, Susanna offers consulting services in fashion, retail, and technology. In her 12 year tenure at CHANEL she managed the US Ready to Wear business of $65M turnover. After her 3rd promotion, to an Executive Director role, she added the additional responsibility to oversee in-store training and client events, during a time that the in-store experience became a global priority. This experience at CHANEL was critical in learning how to maintain brand standards, plan strategically, and convey the creative vision at all times. Susanna was the US leader of the global RTW strategy team for retail and wholesale, responsible to present 3 year plans to the presidents of all regions. At Oscar de La Renta, Susanna ventured into the beauty of evening wear and bridal, working in the headquarters of the American Couturier, where she sharpened her knowledge of the creative process, worked with VIPs on custom gowns, and instituted processes for employee training, fabric projections, budgets and financial reporting. After success in a 100 year old and 50 year old company, Susanna developed an interest in working with the next generation of talent, mentoring at XRC Lab accelerator, and running a consulting practice. Her strength is in partnering with creative leaders to refine strategy, operations and processes to support their creative efforts. As a natural pivot, Susanna joined the Products team at NetSuite, to continue her consultative approach to move companies toward their greater potential.