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Shawn Santos

Award-Winning Sales Leader | Specializing in CX Transformation, AI & Automation, SaaS, and Strategic Outsourcing | 5X President’s Club | Author | TSIA Speaker | Trailblazer in Support, CS, and Revenue Growth

United States
500+ connections
Shawn Santos on LinkedIn

Updated 7 months ago

30+

Years Experience

17

Roles

22

Skills

3

Education

About

With 24 years in the technology industry, Shawn has been a dynamic solution architect, trusted account executive, and relentless closer of new logos, consistently exceeding revenue targets, earning client loyalty, and cultivating a broad professional network. From start-ups to large enterprises, Shawn's career has been marked with innovation, integrity, and award-winning results. He has a proven track record in complex solution selling, value engineering, and leading both clients and cross-functional teams to incredible business outcomes. Shawn has vertical experience with some of the world's most recognized brands, spanning Enterprise Software, SaaS/XaaS, FinTech, EdTech, HealthTech, Cybersecurity, RPA, Big Data & Analytics, IT Services, Storage, and Networking. His functional expertise spans Consultative B2B Sales, Demand Generation, CX, Solution Design, Account Management, Strategic Outsourcing, Support, Customer Success, Renewals, Managed Services, Partner Enablement, and Management Consulting. Shawn has an undergraduate degree in Molecular, Cell, and Developmental Biology from the University of California at Santa Cruz and has completed post-graduate work at both the University of California at Berkeley and University of Pennsylvania’s Wharton School of Business. In 2008, he founded Hope Animal Network, a community-driven non-profit organization focused on advancing animal welfare in developing countries. In 2016, he published "How Companies Succeed in Social Business: Case Studies and Lessons from Adobe, Cisco, Unisys, and 18 More Brands," through Pearson FT Press.

Experience (17 roles)

Sutherland · Full-time

Senior Executive, Enterprise Technology Services & Growth

Current

Sutherland · Full-time

Aug 2024 - Present · 1 yr 1 mo·San Diego, California, United States · Remote

Sutherland’s Enterprise Technology Services division is a horizontal offering across all client verticals specializing in delivering Strategic Outsourcing, CX, and Digital Transformation solutions globally. We offer a range of core services including IT Infrastructure & Cloud Services, Enterprise ...

Full-time · 2 yrs 9 mos

VP, Global Enterprise Sales

Full-time · 2 yrs 9 mos

Jul 2023 - May 2024 · 11 mos·San Diego, California, United States · Remote

Skills: Sales Management · Outside Sales · C-Level · Challenger Sales · Relationship Building · Consultative Selling · MEDDIC Sales Methodology · Account Management · Solution Architecture · SPIN Selling · Enterprise Sales · Outsourcing · Hunter

Tek Experts · Full-time

Senior Vice President, Global Enterprise Sales

Tek Experts · Full-time

Oct 2022 - May 2023 · 8 mos·San Diego, California, United States · Remote

Skills: Sales Management · Outside Sales · C-Level · Challenger Sales · Relationship Building · Consultative Selling · MEDDIC Sales Methodology · Solution Architecture · SPIN Selling · Enterprise Sales · Outsourcing · Hunter

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Education (3)

The Wharton School

The Wharton School

2007 - 2007

University of California, Berkeley, Haas School of Business

University of California, Berkeley, Haas School of Business

2000 - 2000

University of California, Santa Cruz

University of California, Santa Cruz

1992 - 1996

Activities and societies: Sailing Team, Surfing Team, Founded UCSC Winemaking Club

Skills (22)

Consultative SellingSales ManagementChallenger SalesSPIN SellingB2B SalesRelationship BuildingDigital TransformationHunterTechnical SupportAccount ManagementSolution ArchitectureC-LevelProduct ManagementOutside SalesManagement ConsultingOutsourcingCustomer SuccessSaaSMEDDIC Sales MethodologyEnterprise SalesRangeCloud
Publications (1)

How Companies Succeed in Social Business: Case Studies and Lessons from Adobe, Cisco, Unisys, and 18 More Brands

Pearson FT Press · Jan 8, 2016

Volunteer Experience (5)

Founder & Managing Director

Hope Animal Network

Dec 2008 - Jul 2013 · 4 yrs 8 mos

Fundraising Volunteer

Current

Pancreatic Cancer Action Network

Sep 2016 - Present · 9 yrs

Community Based Mentoring

Current

Big Brothers Big Sisters of America

Jan 2019 - Present · 6 yrs 8 mos

Member, Board of Directors

Clackamas Dogs Foundation

Feb 2015 - Apr 2017 · 2 yrs 3 mos

Spay and Neuter Orchestration, Fostering

Current

Humane Society International

Jan 2013 - Present · 12 yrs 8 mos

Honors & Awards (5)

2015 Presidents Club

Issued by ServiceSource · Jan 2015

Associated with Concentrix

2018 Presidents Club

Issued by ServiceSource · Jan 2018

Associated with Concentrix

2013 Presidents Club

Issued by ServiceSource · Dec 2013

Associated with Concentrix

2019 Presidents Club

Issued by N3 Results · Jan 2019

Associated with Accenture

2016 Presidents Club

Issued by ServiceSource · Aug 2016

Associated with Concentrix

Frequently Asked Questions

What is Shawn Santos's current role?
Shawn Santos is currently working as Senior Executive, Enterprise Technology Services & Growth at Sutherland · Full-time.
Where did Shawn Santos study?
Shawn Santos studied Certificate, Technology Executive Leadership Program at The Wharton School. They have 3 education entries on their profile.
What skills does Shawn Santos have?
Shawn Santos's top skills include Consultative Selling, Sales Management, Challenger Sales, SPIN Selling, B2B Sales. They have 22 skills listed on their profile.
Where is Shawn Santos based?
Shawn Santos is based in United States.

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