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Software Engineering at Stripe, Ex-Slack
Lydia is currently a Software Engineer at Stripe · Full-time. 10 years of professional experience. Studied at University of Pennsylvania.
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Payouts Platform Team
Product Security team
Reduced the time to send incident notices from 20 to ~10 days by launching an internal web application that fully automates the incident notification process and enables internal users to send alerting emails at scale Implemented 10+ core features such as email configuration, formatting, preview, dry run, and live delivery. More advanced functionality includes a review flow, automatic email generation with database data, and job handler support for sending 100k+ emails Designed & executed entire system from ideation to production including client/server architecture, user input validation, and integration with Slack’s security infrastructure, production data warehouse, and Vitess databases Accomplished a key quarterly objective for the fiscal year with visibility by ~300 people across 3 different organizations
GGV Capital is a global venture capital firm that invests in local founders building market leading companies. GGV is sector-focused, investing in social/internet, enterprise tech and smart tech from seed to growth stage from five offices around the world. GGV has $9.2 billion in assets under management across multiple funds. Next Gen Fellows is a summer program designed to build the skills necessary for a career in technology. Software Engineering Intern at Slack https://www.ggvc.com/ggv-nextgen-fellow/
Ensured reliability and accuracy of six new data pipelines meant to inform a new version of Slack’s cornerstone depth-of-usage metric by profiling usage data of ~25M active users. Drove internal operationalization of said metric by creating a dashboard (SQL) that tracked the high-level score and the 36 new data-points supporting it. Dashboard stayed in the top 15 out of 1000+ dashboards most-used across Slack (WAU, MAU) for more than 5 weeks post-launch. Saw more than 380 users in first month alone. Collaborated with 5 teams (Business Strategy, Data Science, Renewals, Quant Research, Customer Success) to design an analysis that would explore how the updated depth-of-usage metric could be used to minimize churn & drive expansion. Presented insights on churn mitigation and ACV drivers to 60+ directors and managers across the Customer Success org. To generate insights, used SQL to pull & clean data from 7 sources of truth and R to conduct 350+ correlation analyses. Enabled Customer Success Managers to proactively track at-risk customers by designing a new algorithm (SQL) that flags early indicators of risk from changes in maturity 3-6 months before renewal.
[Fall 2020] NETS 212: Scalable and Cloud Computing [Spring 2021 - Spring 2022] CIS 110: Introduction to Computer Programming
BCG Advance is a two-month, virtual immersion program for undergraduate women in consulting.
University of Pennsylvania, Weingarten Learning Resources Center · Part-time
FNCE 100 Corporate Finance
Theta Equity Partners · Internship
Worked with Director to develop product strategy and roadmap for corporate valuation and predictive modeling service by conducting target market research, defining customer needs, and strategizing sales, marketing, and delivery channels. Leveraged partnerships, media outlets, and other publicity channels to create and distribute thought leadership content in customer centricity, customer lifetime value, and customer-based corporate valuation (CBCV).
Wharton Private Equity & Venture Capital Club (UG)
Created prospecting guides for global sales/field operations teams based on a new, company-wide product positioning approach and go-to-market strategy. Guides used in internal sales training workshops and distributed to global teams. Worked cross-functionally with content, demand generation, and campaign teams to develop “Subscription Economy” thought leadership content targeting ten sub-verticals, including Fintech and cybersecurity SaaS. Ex: bit.ly/2PgfCSY. Received internal award from Content Marketing Manager for my market research effort and execution. Recognized by Senior Product Marketing Manager for having “immensely expedited [the] review process” of product messaging strategy development by using Salesforce.com to centralize and validate all Zuora customer case studies.
Conducted user research for and concept testing of a hybrid agile-waterfall project management SaaS through surveying online project management communities and interviewing hardware/software IoT industry professionals. Conducted market research and lead generation for enterprise project management SaaS. Streamlined the prospecting process for 50+ companies by creating an internal lead classification system.
Wharton Undergraduate Finance & Technology Group
Engage industry leaders including: -Dan D'Aniello, Co-Founder and Chairman Emeritus of The Carlyle Group -Ken Hao, Chairman and Managing Partner of Silver Lake -Rajeev Misra, CEO of Softbank Vision Fund -Allen Shim, CFO of Slack -Tsvi Gal, CTO of Infrastructure at Morgan Stanley to host speaking events that inform and connect students in the wider FinTech community. WUFT Fireside Chat with Allen Shim 1.jpg Dan D'Aniello 1 Dan D'Aniello 2
Lead the development and cultivation of WeissLabs’s external relationships with partners, clients, and affiliated organizations. Manage mutually-beneficial connections with the Penn and greater Philadelphia community.
Facilitate the growth and success of WeissLabs, the Weiss Tech House student-run startup incubator. WeissLabs leads a cohort of startups by Penn graduate and undergraduate students through a 10-week crash course on entrepreneurship, culminating in a demo day of their pitches to VCs. We provide mentorship, resources, and an engaging community for innovation.
Lead and educate an undergraduate team in analyzing TMT industry trends, calculating corporate valuation, and creating investment theses for stock pitches on public TMT companies in Asia. Conducted qualitative and quantitative (financial) analyses, surveyed the competitive landscape, and tracked market trends to create an investment thesis around Baozun Inc. (NASDAQ: BZUN), a Chinese ecommerce services provider. Came in 2nd place in Wharton Asia Exchange’s 2019 Spring Stock Pitch Competition.
Engaged with 50+ industry influencers and potential partners, including select executives, speaker bureaus, and schools to help generate pipeline for high-end, next-generation mentoring service. Collaborate with CEO in refining the value proposition and targeted messaging strategy used in digital media (LinkedIn, Facebook) campaigns, online presence, and masterclass/webinar content.
Supervised and co-led the operation of the Youth Commission of the “Capital of Silicon Valley,” representing the city’s ~250,000 youth to the San Jose Mayor and City Council. Influenced municipal policy by crafting annual budget and policy recommendations reviewed by City Council. Preside and facilitate official Commission meetings in the absence of the Chairperson. Was promoted from 2nd Vice Chair (2016-17) to Vice Chair.
Strategized and executed outbound sales/marketing of a cloud service that helps enterprises manage and optimize their philanthropic grant-giving processes. Qualified 300+ middle-market and enterprise leads for corporate social responsibility (CSR), grant-management SaaS. Generated pipeline through prospecting and building relationships with corporate philanthropic arms, including those of IBM, San Jose Water Company, and Bank of America. With CEO, visited C-suite prospects. Managed and enhanced investor presentation, sales pipeline, company one-pager, and accelerator applications. Was promoted from Technical Marketing Specialist to Technical Sales and Marketing Manager. SmileyGo was a portfolio company of SkyDeck, UC Berkeley’s startup accelerator that is a partnership between the university’s Haas School of Business, College of Engineering, and Office of the Vice Chancellor for Research.
Time4Good Group LLC · Internship
Collaborated with an international team of interns in crafting an online marketing strategy for a scheduling productivity platform led by Yale University Executive Fellow Peter Boyd.
Researched ongoing commercial and industrial development projects in the district. Analyzed the municipal policy on public and social affairs and the residential and/or environmental influence of development projects. Consolidated logistical data and project development information of Downtown San Jose’s ongoing development projects onto an interactive and comprehensive online map.
Officially represented the thousands of youth in San Jose District 4. Recommended youth-related solutions and policies to Mayor Sam Liccardo and the City Council. Led district efforts to promote youth wellness, address issues, identify possible solutions, and create policy recommendations. Chaired the District 4 Youth Advisory Council.
Advocated for civic engagement, health care access, and social justice for local communities through voter registration and helped plan a youth mental health forum.
Engaged in local government, took on leadership roles in their community, and promoted youth involvement in local government and the community. Acted on the most pressing problems facing our city through events, raising awareness, and service. Was head of the Speakers Outreach Committee for speaking event (AIM: Advise, Inspire, and Motivate Event) in which CEOs, professionals, and college-student speakers advised and inspired over 120 youth attendees.
Grade: Summa Cum Laude | GPA: 3.93 Activities and societies: Introduction to Computer Programming (CIS 110); Scalable and Cloud Computing (NETS 212); Wharton Undergraduate Finance and Technology Group; Weingarten Learning Resources Center; Wharton Asia Exchange; Wharton Undergraduate Private Equity and Venture Capital Club; Zeta Tau Alpha
Grade: Summa Cum Laude, Valedictorian Activities and societies: Sixer Linkers Peer Mentoring Club (Co-Founder and Co-President), Varsity Cross Country, Varsity Track and Field
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