Lucy He profile photo

Lucy He

Certified SAFe 6 Scrum Master | Certified SAFe 6 Agilist | Project Manager | Program Coordinator | Operations | Enterprise Data Operations | Digital Strategy | Data Analysis | UX Design

United States
500+ connections
Lucy He on LinkedIn

Updated 7 months ago

14+

Years Experience

21

Roles

50

Skills

1

Education

About

My name is Lucy He and I help companies design, implement, and manage solutions for improving the look and feel of the user experience in mobile, tablet, and desktop computers. I have an eye for both aesthetics and simplicity in responsive design as well as a passion for conducting usability tests. I am also a Certified SAFe 6 Scrum Master and Certified SAFe 6 Agilist adept at managing communication and coordinating merges and divisions between business, leadership, and project teams across departments. I worked as a Program Coordinator Analyst for Tata Consultancy Services for the Enterprise Data Organization at Farmers Insurance. In that position, I analyzed, compiled, and formatted data into visually appealing, clear, and comprehensive designs. I can precisely translate data from spreadsheets as well as any type of image into editable, animated, visual aids that depict people movement within the organization or track defect density across projects for each team with a PowerBI defect dashboard. I hold a Magna Cum Laude Bachelors of Science Degree in Information Science with a focus on User Experience and Digital Culture and Production from Cornell University. My data analyst specialties include: ★ Data cleaning with Microsoft Excel ★ Data visualization/modeling with Microsoft PowerPoint/Power BI/Mural ★ Time Management with Task Prioritization ★ Problem Solving and Adaptability My program coordination specialties include: ★ Planning and Forecasting with Program Calendars ★ Tracking and Monitoring with Rally ★ Meeting Facilitation with WebEx ★ Leadership and Communication My web design specialties include: ★ User Research ★ Wireframing/Prototyping ★ Usability Testing ★ Responsive Email/Website Design Technology proficient in: ★ Sketch/Figma ★ Adobe PhotoShop ★ Microsoft Office ★ HTML/CSS ★ Mural/Canva ★ Rally/Confluence For more information about how I can help you in your need for user experience design and software development, please feel free to connect with me or contact me directly. ✉ [email protected] I am a LinkedIn Open Networker and welcome new connections and professional dialogue. Keywords: Leadership Skills, Team Oriented, Communication Skills, Problem Solver, Sketch App, Adobe PhotoShop, User Research, Wireframing, Prototyping, Usability Testing, Salesforce Marketing Cloud, AMPScript, HTML, CSS, MySQL, JavaScript, Ajax Websites Designed: http://www.lucyhe.com/, www.ctl1.com/calsmedia, www.welcomeweekend.weebly.com, ricemagazineclub.tk, and barefootreflex.com

Experience (21 roles)

Northrop Grumman · Full-time

Operations Project Manager

Current

Northrop Grumman · Full-time

Nov 2024 - Present · 10 mos·Palmdale, California, United States · On-site

• Oversees and manages meetings with an up-to-date tracker integrated with Tableau for real-time updates with team and director to review and tackle quality, technical, labor, parts, and customer issues that are stopping work from proceeding for different units • Diligently checks and updates status...

Contract · 8 yrs 1 mo

2 roles · Jul 2020 - Jun 2024

Program Coordinator Analyst at Farmers Insurance

Nov 2023 - Jun 2024 · 8 mos

Enterprise Data Organization • Organized human resource and operations data like the emails/names/counts of employees and contractors from Microsoft Excel spreadsheets into monthly workforce strategy movement slide visualizations and charts in Microsoft PowerPoint that led to a 15% revision in job d...

Program Coordinator at Farmers Insurance

Jul 2020 - Nov 2023 · 3 yrs 5 mos

Digital Marketing and IT Department • Redesigned and organized the team structure charts and Confluence team pages for the Marketing and Digital IT department into a clear and comprehensive format which led to a 15% increase in the number of scrum masters aware of who is on their team and who needs ...

Blend to Mend · Freelance

Technology Lead

Blend to Mend · Freelance

Nov 2019 - Jun 2020 · 8 mos·Remote

• Met up with the startup team to learn about their product vision to create high-caloric, nutritious meal-replacement frozen smoothie cubes to help cancer patients before, during, and after their treatment. • Went through their current website design and diligently discussed best practices for red...

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Education (1)

Cornell University

Cornell University

2012 - 2016

Grade: 3.79 Activities and societies: Cornell International Programs, Cornell Orientation, Welcome Weekend Committee, Rice Magazine, Triple Helix Publication

Skills (50)

Operations ManagementProgram CoordinationGovernmentRisk ManagementSecuritySchedulingMicrosoft ProjectDashboardsTask ManagementFirst AidTableauCritical Path Method (CPM)Cost Variance AnalysisUXPinJavaMoveTableauAdobe PhotoshopWordPressRustOracle DatabaseHTML5CSS3JavaScriptjQueryConfluenceFlowUserTestingInVisionStorybookGitHubSketchMongoDBCloudOKRsAdobe PhotoshopLinkedInCardiopulmonary Resuscitation (CPR)Agile MethodologiesSchedule ControlResource ManagementQuality AssuranceOrganization SkillsProductivity ImprovementSketchCloudHTML5CSS3MySQLJavaScript
Certifications (20)

Organizing Your Office for Maximum Efficiency

LinkedIn

Developing Business Acumen

LinkedIn

Cyber Security: From Beginner to Expert (2024)

Udemy

Microsoft Fabric - The Complete Guide

Udemy

Learn JIRA with real-world examples (+Confluence bonus)

Udemy

Financial Planning & Analysis: Building a Company's Budget

Udemy

MS Excel

TestDome

MS Word

TestDome

Monday com Mastery - Complete 101 (incl. Monday AI)

Udemy

Six Sigma Foundations

Linkedin

Adapt and Thrive: Change Management Skills Every Project Manager Needs

LinkedIn

Project Management: Government Projects

LinkedIn

Generative AI for Beginners

Udemy

MS Office

TestDome

Microsoft Project 2021 for Beginners: Learn the Fundamentals

Udemy

Executive Briefing: Artificial Intelligence (AI) + ChatGPT

Udemy

The Project Management Course: Beginner to PROject Manager

Udemy

Adult and Pediatric First Aid/CPR/AED

American Red Cross

Operations Management Foundations

LinkedIn

Project Management with ChatGPT: AI for Project Managers

Udemy

Publications (3)

Anxiety, hyperactivity and stereotypy in a zebrafish model of fragile X syndrome and autism spectrum disorder

Progress in Neuro-Psychopharmacology and Biological Psychiatry · Mar 27, 2014

"Wait, Can You Move the Robot?" : Examining Telepresence Robot Use in Collaborative Teams

2018 ACM/IEEE International Conference on Human-Robot Interaction (HRI 2018) · Jan 1, 2018

Dissociating the effects of habituation, black walls, buspirone and ethanol on anxiety-like behavioral responses in shoaling zebrafish. A 3D approach to social behavior.

Pharmacology, Biochemistry and Behavior · Apr 19, 2013

Languages (2)
LatinChinese
Volunteer Experience (4)

Therapeutic Giggle Cart Clown

PATCH Pre-medical Organization

Sep 2012 - Dec 2012 · 4 mos

User Experience Designer

Los Angeles User Experience Meetup

Jan 2018 - Apr 2018 · 4 mos

Volunteer

Cornell Club of Los Angeles

Oct 2016 - Mar 2017 · 6 mos

Fifth/Sixth Grade Teacher

Messiah Lutheran Church

Jul 2013 · 1 mo

Honors & Awards (8)

Dean's List College of Agriculture and Life Sciences

May 2015

Audience Choice Award-Computer Game

Issued by Game Design Initiative Showcase Spring 2015 · May 2015

Associated with Cornell University • Chosen by members of the Ithaca and Cornell community in the 2015 GDIAC Showcase • Awarded to 1 game out of 20 total games in the Game Design Introduction Division

Teaching Assistant Recognition Award

Issued by Jon Kleinberg · May 2016

Associated with Cornell University • Awarded to two students out of 75 Information Science graduates • Chosen by faculty members to recognize students that served as outstanding mentors

Dean's List College of Agriculture and Life Sciences

Dec 2013

Associated with Cornell University

Dean's List College of Agriculture and Life Sciences

May 2016

Associated with Cornell University

Dean's List College of Agriculture and Life Sciences

Dec 2015

Associated with Cornell University

Dean's List College of Agriculture and Life Sciences

Dec 2014

Associated with Cornell University

Magna Cum Laude

May 2016

Associated with Cornell University • Awarded to students receiving a cumulative GPA greater than or equal to 3.75 and less than 4.0

Frequently Asked Questions

What is Lucy He's current role?
Lucy He is currently working as Operations Project Manager at Northrop Grumman · Full-time.
Where did Lucy He study?
Lucy He studied Bachelor of Science (B.S.), Information Science at Cornell University.
What skills does Lucy He have?
Lucy He's top skills include Operations Management, Program Coordination, Government, Risk Management, Security. They have 50 skills listed on their profile.
Where is Lucy He based?
Lucy He is based in United States.

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