Amanda Flores

Risk Operations at Stripe

United States

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Updated 9 months ago

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16+

Years Experience

Roles

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About

Strategic program leader with a track record of driving complex, cross-functional initiatives across risk, support, and sales. Skilled in scaling teams, streamlining operations, and aligning stakeholders to deliver high-impact technical programs. Known for turning ambiguity into clarity and influencing executive-level decisions. Specialties: Program Management, Business Operations, Support Operations, Risk or Trust and Safety, Salesforce, Technology Integrations and Implementations, EdTech, FinTech, SaaS Passionate about learning and growth, I’m dedicated to continuously improving myself while sharing my knowledge to uplift those around me. Whether building teams, driving change, or developing talent, I approach my work with enthusiasm, purpose, and a focus on results. Interested in: social enterprises

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Experience (12 roles)

Full-time · 4 yrs 10 mos

Current

2 roles · Oct 2020 - Present

Program Manager & Team Lead, Risk Operations

Current

Jan 2023 - Present · 2 yrs 7 mos·San Francisco Bay Area

Lead roadmap planning and delivery for Risk Operations’ technology programs. Partner across operations, engineering, and policy partners to deliver against Risk organization-wide objectives across user experience, decision accuracy, and security objectives. Skills: Program Management · Requirements ...

Program Manager & Team Lead, Support Operations

Oct 2020 - Jan 2023 · 2 yrs 4 mos·San Francisco Bay Area

Led strategic technical initiatives to scale Support operations and meet changing business needs, including a major CRM migration impacting 3,000+ users. Led a team of program managers and established scalable practices for change management, setting a foundation for cross-team program delivery exce...

Independent Consultant

Self-employed

Jun 2020 - Aug 2020 · 3 mos

Worked part-time as an independent consultant to solve business challenges including (1) designing and building scalable systems or processes for customer-facing teams (2) project management to drive cross functional alignment (3) Informing data infrastructure and designing action-oriented reporting...

Full-time · 4 yrs 4 mos

3 roles · Oct 2015 - Jan 2020

Manager, Business Operations

May 2019 - Jan 2020 · 9 mos

Identified, developed, and implemented initiatives to enable operational efficiency, scalability, and agility across the organization. ∙ BizOps team management - Manage team members, prioritize incoming requests, and determine team quarterly OKRs ∙ Cross-functional project management & execution -...

Business Operations Manager

Oct 2018 - May 2019 · 8 mos

Founding member of the BizOps team tasked with improving the operational efficiency across RaiseMe’s business systems and processes in order to achieve revenue goals.

Partner Success Manager

Oct 2015 - Oct 2018 · 3 yrs 1 mo

Oversaw the customer journey with RaiseMe’s college partners from the sales hand-off onward. As an early team member, I further supported cross-functional teams as an operations and systems specialist.

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Education (1)

Stanford University

2007 - 2011

Activities and societies: Sigma Theta Psi Sorority Philanthropy Chair and Alumni Liaison; Ballet Folklorico de Stanford Dancer • Minor in Economics • Stanford Bing Overseas Study Abroad Program- International educational experience to improve bilingual fluency • Extensive coursework in math and sciences

Skills (22)

AnalyticsSocial Media MarketingStakeholder ManagementRequirements AnalysisSalesforce.comTechnical TrainingTeam ManagementFundraisingData AnalysisSocial MediaStart-upsCombineOKRsEntrepreneurshipBusiness ProcessTechnology ImplementationCRMAdvertisingBusiness RequirementsSaaSProgram ManagementLead Generation

Languages (2)▼

Spanish(Professional working proficiency)Sign Language(Elementary proficiency)

Frequently Asked Questions

What is Amanda Flores's current role?▼

Amanda Flores is currently working as Program Manager & Team Lead, Risk Operations at Full-time · 4 yrs 10 mos.

Where did Amanda Flores study?▼

Amanda Flores studied Bachelor of Arts degree, International Relations at Stanford University.

What skills does Amanda Flores have?▼

Amanda Flores's top skills include Analytics, Social Media Marketing, Stakeholder Management, Requirements Analysis, Salesforce.com. They have 22 skills listed on their profile.

Where is Amanda Flores based?▼

Amanda Flores is based in United States.