Allene Norton

Founder, Norton Applications LLC

United States

500+ connections

Updated 7 months ago

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14+

Years Experience

Roles

Skills

Education

About

I specialize in support engineering and developer relations and have experience with web development, technical writing and instruction. I thoroughly enjoy solving user problems and working closely with engineering on API documentation, as well as advocating developer needs during API system design. I have a deep understanding of backend infrastructure and AWS tooling. I built the Copilot integration publicly available on Make and have also built a lot of internal tools ranging from custom Next.js apps to complex Retool dashboards. Plus, I always strive to provide customers with the best support experience possible! Over my 3 years at Copilot, my small team has maintained an average of 98% customer satisfaction ratings. Our customers often praise our response times, quick resolutions, and friendly demeanor 🙂 Formerly a professional musician and audio engineer for 10+ years. Aside from my work in tech, I make time to work on my solo music project, Cellars. I still enjoy recording, mixing, and performing for various bands and projects in NYC. Website + resume @ https://allenenorton.com

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Experience (16 roles)

Founder

Current

Norton Applications LLC · Self-employed

Jul 2025 - Present · 1 mo·Brooklyn, New York, United States · Remote

Automations, software configuration, and development work for growing businesses. Skills: Process Automation · Software Development · IT Consulting · Business Development Consultancy

3 yrs 2 mos

Current

2 roles · Jun 2022 - Present

Consultant

Current

Jul 2025 - Present · 1 mo

Part-time consulting for technical support, customer success, and developer relations.

Head of Support and Developer Relations

Jun 2022 - Jul 2025 · 3 yrs 2 mos

At Copilot we’re creating the all-in-one platform to help service businesses start, run, and grow. Today, thousands of forwarding-thinking marketing agencies, financial services firms, startups, and other tech-enabled services businesses run on Copilot. I am the primary technical point of contact f...

Lead Instructor/Curriculum Engineer

ThriveDX (formerly HackerU) · Full-time

Oct 2021 - Mar 2022 · 6 mos·Miami, Florida, United States

Skills: Support Engineers · Technical Writing · Node.js

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Education (3)

Flatiron School

2020 - 2020

Studied Object-Oriented Programming in Ruby, Ruby on Rails, SQL, PostgreSQL, Javascript, React, HTML5, CSS, and hosting with Heroku and Netlify. Gained experience in backend RESTful API architecture and designing fast and clean frontend UX with React. Worked solo as well as with with partners and teams to complete projects using remote technologies such as Zoom and Slack.

Austin Community College

2010 - 2012

Grade: 3.89 GPA Focused mainly on sound engineering, including analog consoles, ProTools, Ableton Live, cable soldering and maintenance, extensive microphone knowledge, acoustics, live sound, and mixing. Other coursework included legal aspects of the music industry and marketing.

The University of Texas at Austin

2008 - 2010

Grade: 3.61 GPA

Skills (39)

React.jsMusic ProductionBusiness Development ConsultancyReactAdobe IllustratorReactNode.jsRubyJavaScriptProcess AutomationIT ConsultingMusic IndustryAudio EngineeringNext.jsSupport EngineersLive SoundMusic EducationMusic CompositionGitAWSTailwind CSSRubyMySQLPostgreSQLJavaScriptReactHTML5CSS3SlackAWSRetoolWritingTechnical SupportAudio EditingRuby on RailsAmazon Web Services (AWS)Technical WritingDeveloper RelationsSoftware Development

Volunteer Experience (1)▼

Volunteer

Current

Citymeals on Wheels

Dec 2022 - Present · 2 yrs 8 mos

Frequently Asked Questions

What is Allene Norton's current role?▼

Allene Norton is currently working as Founder at Norton Applications LLC · Self-employed.

Where did Allene Norton study?▼

Allene Norton studied Technical Certificate, Computer Software Engineering at Flatiron School. They have 3 education entries on their profile.

What skills does Allene Norton have?▼

Allene Norton's top skills include React.js, Music Production, Business Development Consultancy, React, Adobe Illustrator. They have 39 skills listed on their profile.

Where is Allene Norton based?▼

Allene Norton is based in United States.