Adris Urena profile photo

Adris Urena

Solutions Architect @ HashiCorp

United States
500+ connections
Adris Urena on LinkedIn

Updated 8 months ago

11+

Years Experience

8

Roles

44

Skills

3

Education

About

Adris is a highly skilled Solutions Architect at HashiCorp, leveraging his extensive knowledge of cloud infrastructure, identity and access management (IAM), and secure implementation protocols to help clients optimize their infrastructure using HashiCorp's suite of tools. He collaborates closely with cross-functional teams, including sales, professional services, and product development, to ensure customer success and drive adoption of HashiCorp's products. Prior to joining HashiCorp, Adris served as a Technical Account Manager at Okta, where he worked with account executives and professional services teams to manage customer technical expectations, identify appropriate products, and integrate identity-as-a-service platforms such as Auth0, Okta, and Azure. His deep understanding of OAuth2, OIDC, SAML, SWA, and other secure implementation protocols allowed him to propose and deliver effective solutions to both executive and technical audiences. Adris's earlier experience includes roles as an IT Support Specialist/System/Network Admin at Casper Sleep Inc and a Volunteer IT Deputy Director for a non-profit organization. In these positions, he provided support for core IT services, assisted with large-scale AWS cloud projects, maintained and administered infrastructure deployment tools, and delivered technical solutions to end-users. Adris holds several industry certifications, including Okta Certified Professional, Okta Certified Administrator, Okta Certified Consultant, Okta Certified Developer (WIC & CIC), AWS Cloud Practitioner, and AWS Certified Solutions Architect. Known for his strong technical skills, problem-solving abilities, and commitment to customer success, Adris is well-equipped to help organizations navigate the complexities of modern infrastructure and drive digital transformation initiatives.

Experience (8 roles)

HashiCorp · Full-time

Solutions Architect, Customer Succes Engineering

Current

HashiCorp · Full-time

Apr 2024 - Present · 1 yr 5 mos·New York City Metropolitan Area · Remote

helped me get this job • Assist Customers across Presales, Postsales, and Renewals integrating the HashiCorp product line into their tech stack • Provide deep technical expertise and architecture to complex environments while maintaining concise explanations for all audiences • Partner with Multip...

Full-time · 2 yrs

3 roles · May 2022 - Apr 2024

Technical Account Manager

Mar 2024 - Apr 2024 · 2 mos·New York City Metropolitan Area · Remote

𝗥𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝟮 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀 𝗯𝗮𝗰𝗸 𝘁𝗼 𝗯𝗮𝗰𝗸 𝘄𝗶𝘁𝗵𝗶𝗻 𝟭𝟬 𝗺𝗼𝗻𝘁𝗵𝘀 𝗼𝗳 𝗷𝗼𝗶𝗻𝗶𝗻𝗴 𝗧𝗔𝗠 𝗼𝗿𝗴 • Support 40+ Customers ranging from 500k - 1 Million ARR • Strategic guide for Enterprise Customers assisting with a Reactive and Primarily Proactive app...

Associate Technical Account Manager

May 2023 - Feb 2024 · 10 mos·New York City Metropolitan Area · Remote

• Support inbound customer queries regarding technical education/High level implementation • Monitor customer usage and trends to identify business needs/risks • Assist Customers with routine Account Reviews/Health Checks on an as needed basis • Reply to 20+ Tickets/Inquiries via Support Channels/In...

Associate Solutions Engineer

May 2022 - May 2023 · 1 yr 1 mo·New York City Metropolitan Area · Remote

- Aligned with various AE’s and Professional Services teams to facilitate best in class customer solution - Assist and Mentor fellow SE’s on best solution practices within Okta/General products - Positioned Okta to prospective clients to highlight wins vs Competition - First Quarter after onboarding...

Full-time · 1 yr

2 roles · Jun 2021 - May 2022

IT Support Specialist II

Mar 2022 - May 2022 · 3 mos

- Assisted SRE team with pending tickets - Worked closely across product and engineering to successfully build out in house solutions - Assist Senior Administrators in rolling out PKGs to org with zero downtime - Assisted in slashing network issues down by 95% - Automated incident response cutting d...

IT Support Specialist

Jun 2021 - Mar 2022 · 10 mos

- Handle intake and documentation for all hardware and software purchases. - Create and update documentation in addition to IT operations playbooks and end-user documentation - Provide assistance in rolling out both small and large scale IT projects. - Provide Support for all Corporate and Retail He...

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Education (3)

Per Scholas

Per Scholas

2020 - 2021

Grade: 4.0 GPA Activities and societies: Graduated as Class Valedictorian Intense 15 week course specialized in helping students identify fundamental IT support task, as well as specializing in troubleshooting Network and Hardware and software issues. 450 hours of Hands-on Technical Instruction

Facing History School

Facing History School

2016 - 2020

Activities and societies: Principals Honor Role recipient Public School specialized in pushing students towards critical thinking everyday task, as well as motivating public speaking and out the box ideas, used to be efficient leaders in real world scenarios.

Western Governors University

Western Governors University

Relevant Coursework: Operating Systems for Computer Scientists (D686) Back-End Programming (D288) Advanced Java (D387) Data Structures and Algorithms I (C949) Discrete Mathematics II (C960) Data Structures and Algorithms II (C950) Software Design and Quality Assurance (D480) Artificial Intelligence Optimization for Computer Scientists (D682) Advanced AI and ML (D683) Capstone Skills: Artificial Intelligence (AI) · Systems Design · Algorithms · Discrete Mathematics · Operating Systems

Skills (44)

Operating SystemsDiscrete MathematicsVaultProject ManagementCustomer SatisfactionHTMLManagementTroubleshootingCustomer Relationship Management (CRM)Systems DesignMicrosoft AzureOktaJavaScriptPythonHTML5CSS3MySQLTerraformVaultAzureGoogle CloudKubernetesJavaCloudIAMCommunicationArchitectureOktaAuth0KubernetesAzureSAMLAWSInterpersonal SkillsHTML5ReactCloudAWSSlackWindowsAlgorithmsArtificial Intelligence (AI)NetworkingTime Management
Certifications (19)

CompTIA A+

CompTIA

HashiCorp Certified: Terraform Associate (003)

HashiCorp

Google Cloud Security

Coursera

Okta Certified Developer

Okta

CompTIA Security+

CompTIA

Okta Certified Developer - Customer Identity Cloud

Okta

Okta Certified Administrator

Okta

Auth0 Consumer Application Prototype Champion

Auth0

Auth0 Consumer Application Operations Champion

Auth0

HashiCorp Certified: Vault Associate (002)

HashiCorp

Okta Certified Professional

Okta

Auth0 Consumer Application Implementation Champion

Auth0

Auth0 Specialist

Auth0

Okta Certified Consultant

Okta

AWS Certified Solutions Architect – Associate

Amazon Web Services (AWS)

CompTIA Network+

CompTIA

Google IT Support Professional Certificate

Coursera

AWS Certified Cloud Practitioner

Amazon Web Services (AWS)

Jamf Certified Associate

Jamf

Volunteer Experience (1)

Audio Video Technician

Non-Profit Organization - Confidential

Jul 2014 - Jul 2022 · 8 yrs 1 mo

Frequently Asked Questions

What is Adris Urena's current role?
Adris Urena is currently working as Solutions Architect, Customer Succes Engineering at HashiCorp · Full-time.
Where did Adris Urena study?
Adris Urena studied N/A, Information Technology at Per Scholas. They have 3 education entries on their profile.
What skills does Adris Urena have?
Adris Urena's top skills include Operating Systems, Discrete Mathematics, Vault, Project Management, Customer Satisfaction. They have 44 skills listed on their profile.
Where is Adris Urena based?
Adris Urena is based in United States.

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