
Adris Urena
Solutions Architect @ HashiCorp
Updated 8 months ago
11+
Years Experience
8
Roles
44
Skills
3
Education
About
Adris is a highly skilled Solutions Architect at HashiCorp, leveraging his extensive knowledge of cloud infrastructure, identity and access management (IAM), and secure implementation protocols to help clients optimize their infrastructure using HashiCorp's suite of tools. He collaborates closely with cross-functional teams, including sales, professional services, and product development, to ensure customer success and drive adoption of HashiCorp's products. Prior to joining HashiCorp, Adris served as a Technical Account Manager at Okta, where he worked with account executives and professional services teams to manage customer technical expectations, identify appropriate products, and integrate identity-as-a-service platforms such as Auth0, Okta, and Azure. His deep understanding of OAuth2, OIDC, SAML, SWA, and other secure implementation protocols allowed him to propose and deliver effective solutions to both executive and technical audiences. Adris's earlier experience includes roles as an IT Support Specialist/System/Network Admin at Casper Sleep Inc and a Volunteer IT Deputy Director for a non-profit organization. In these positions, he provided support for core IT services, assisted with large-scale AWS cloud projects, maintained and administered infrastructure deployment tools, and delivered technical solutions to end-users. Adris holds several industry certifications, including Okta Certified Professional, Okta Certified Administrator, Okta Certified Consultant, Okta Certified Developer (WIC & CIC), AWS Cloud Practitioner, and AWS Certified Solutions Architect. Known for his strong technical skills, problem-solving abilities, and commitment to customer success, Adris is well-equipped to help organizations navigate the complexities of modern infrastructure and drive digital transformation initiatives.
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Experience (8 roles)
Solutions Architect, Customer Succes Engineering
Currenthelped me get this job • Assist Customers across Presales, Postsales, and Renewals integrating the HashiCorp product line into their tech stack • Provide deep technical expertise and architecture to complex environments while maintaining concise explanations for all audiences • Partner with Multip...
3 roles · May 2022 - Apr 2024
Technical Account Manager
𝗥𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝟮 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀 𝗯𝗮𝗰𝗸 𝘁𝗼 𝗯𝗮𝗰𝗸 𝘄𝗶𝘁𝗵𝗶𝗻 𝟭𝟬 𝗺𝗼𝗻𝘁𝗵𝘀 𝗼𝗳 𝗷𝗼𝗶𝗻𝗶𝗻𝗴 𝗧𝗔𝗠 𝗼𝗿𝗴 • Support 40+ Customers ranging from 500k - 1 Million ARR • Strategic guide for Enterprise Customers assisting with a Reactive and Primarily Proactive app...
Associate Technical Account Manager
• Support inbound customer queries regarding technical education/High level implementation • Monitor customer usage and trends to identify business needs/risks • Assist Customers with routine Account Reviews/Health Checks on an as needed basis • Reply to 20+ Tickets/Inquiries via Support Channels/In...
Associate Solutions Engineer
- Aligned with various AE’s and Professional Services teams to facilitate best in class customer solution - Assist and Mentor fellow SE’s on best solution practices within Okta/General products - Positioned Okta to prospective clients to highlight wins vs Competition - First Quarter after onboarding...
2 roles · Jun 2021 - May 2022
IT Support Specialist II
- Assisted SRE team with pending tickets - Worked closely across product and engineering to successfully build out in house solutions - Assist Senior Administrators in rolling out PKGs to org with zero downtime - Assisted in slashing network issues down by 95% - Automated incident response cutting d...
IT Support Specialist
- Handle intake and documentation for all hardware and software purchases. - Create and update documentation in addition to IT operations playbooks and end-user documentation - Provide assistance in rolling out both small and large scale IT projects. - Provide Support for all Corporate and Retail He...
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Education (3)
Per Scholas
2020 - 2021
Grade: 4.0 GPA Activities and societies: Graduated as Class Valedictorian Intense 15 week course specialized in helping students identify fundamental IT support task, as well as specializing in troubleshooting Network and Hardware and software issues. 450 hours of Hands-on Technical Instruction
Facing History School
2016 - 2020
Activities and societies: Principals Honor Role recipient Public School specialized in pushing students towards critical thinking everyday task, as well as motivating public speaking and out the box ideas, used to be efficient leaders in real world scenarios.
Western Governors University
Relevant Coursework: Operating Systems for Computer Scientists (D686) Back-End Programming (D288) Advanced Java (D387) Data Structures and Algorithms I (C949) Discrete Mathematics II (C960) Data Structures and Algorithms II (C950) Software Design and Quality Assurance (D480) Artificial Intelligence Optimization for Computer Scientists (D682) Advanced AI and ML (D683) Capstone Skills: Artificial Intelligence (AI) · Systems Design · Algorithms · Discrete Mathematics · Operating Systems
Skills (44)
Certifications (19)▼
CompTIA A+
CompTIA
HashiCorp Certified: Terraform Associate (003)
HashiCorp
Google Cloud Security
Coursera
Okta Certified Developer
Okta
CompTIA Security+
CompTIA
Okta Certified Developer - Customer Identity Cloud
Okta
Okta Certified Administrator
Okta
Auth0 Consumer Application Prototype Champion
Auth0
Auth0 Consumer Application Operations Champion
Auth0
HashiCorp Certified: Vault Associate (002)
HashiCorp
Okta Certified Professional
Okta
Auth0 Consumer Application Implementation Champion
Auth0
Auth0 Specialist
Auth0
Okta Certified Consultant
Okta
AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)
CompTIA Network+
CompTIA
Google IT Support Professional Certificate
Coursera
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
Jamf Certified Associate
Jamf
Volunteer Experience (1)▼
Audio Video Technician
Non-Profit Organization - Confidential
Jul 2014 - Jul 2022 · 8 yrs 1 mo
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