Insurance Account Service Representative- Part-Time (in-office SLC, UT)

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.

We are seeking a part-time (20 hours) Insurance Account Service Representative to join Zions Insurance Agency in Salt Lake City, UT. The Insurance Account Service Representative plays a key role in providing essential customer service and support for insurance and banking products while handling routine client inquiries.

Responsibilities:

• Handle routine insurance account service requests and resolve problems of limited scope.
• Interact regularly with internal teams and external clients regarding everyday account matters.
• Support relationship managers and clients to ensure excellent service delivery.
• Apply standard practices and procedures to complete assigned projects accurately.
• Maintain documentation and data using word processing and spreadsheet software.
• Other duties as assigned.

Qualifications:

• Requires a High School degree or equivalent and 1+ years of insurance and banking products, sales, customer service or other directly related experience.
• Working knowledge of insurance products and related banking services.
• Proficiency with various word processing and spreadsheet software applications.
• Excellent customer service and communications skills.
• Ability to work collaboratively with relationship managers and clients as needed.
• Detail-oriented with the ability to follow established directions and ensure work accuracy.

Location: This position is fully in office at our headquarters in Downtown Salt Lake City.

Schedule: Monday, Wednesday, Friday 8:00-5:00 PM

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products