IT Technical Lead

What You Can Expect

The IT Tech Lead for Manufacturing Operations Management works with global operations partners and IT stakeholders to identify and define needs/issues, document requirements, lead development on small - medium projects and/or participate in larger scale implementations, and solve complex problems, providing recommendations with fact-based analysis.

Work Location: Bangalore
Work Mode: Hybrid (3 Days in office)

How You'll Create Impact

• Liaison between global operations users and IT - make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
• Delivers and escalates key updates to stakeholders for global manufacturing applications
• Provide ongoing application support to ensure stable and secure operations.
• Conducts application diagnostic root cause analysis on critical outage support activities. Analyze data to trouble-shoot issues, collaborate with vendors to develop and implement solutions.
• Proactively enforces worldwide and local security policies to ensure technology, application, and information assets are protected.
• Develop small to medium enhancements for key business customers.
• Support Manufacturing Operations Management (MOM) digital transformation IT/IS solution implementation and automation roadmap
• Consult with, document and translate stakeholder processes and requirements into IT/IS requirements. Determines and develops imaginative, thorough, and scalable design solution, and delivers successful on time solutions
• Write technical procedures and revise as needed
• Leads ITIL application change management control for applications
• Provide direction and basic coaching/mentorship to junior team members and non-employee resources
• Drive Incident management and priority 1 root cause analysis with support teams
• Deliver on key automation initiative projects for our global business teams.
  
  

What Makes You Stand Out

• Able to work independently with little supervision, direction and guidance
• Able to understand the business strategy and value creation proposition and deliver globally integrated IT solutions while satisfying local needs by collaborating and aligning with key stakeholders on priorities
• Able to anticipates obstacles, adapts to changes, and delivers on commitments
• Using data-driven insights, able to influence others within the job area through an explanation of facts, policies, and practices
• Able to simplify and communicate complex processes to end users
• Able to identify new possibilities by demonstrating curiosity and respect for different perspectives
• Understands Enterprise Resource Planning (ERP), Plant Maintenance tools, Training Enforcement systems, Non Conformance systems, Delmia, and
• Manufacturing Execution Systems (MES) and skilled in ability to navigate, troubleshoot and solve complex technical challenges, and configure as needed.
• Proficient in Siemens Camstar/Opcenter application, designer, portal studio, and CIO/MIO/CNMOM
• 2+ years development experience with Designer, portal studio, and mendix
• Proficient in Java, C#, .NET, SQL, JavaScript, XML, and RESTful web services

Your Background

Required Technical Skills:

• Proficient in Siemens Camstar/Opcenter application, designer, portal studio, and CIO/MIO/CNMOM
• 2+ years development experience with Designer, portal studio, and mendix
• Proficient in Java, C#, .NET, SQL, JavaScript, XML, and RESTful web services

Education and Experience Requirements :

• Bachelor Degree and 4+ years relevant experience OR Bachelor and Master’s Degree with 2+ years relevant experience required
• ITIL Certification preferred
• Digital Transformation Certificate preferred
• 2+ years experience with the following programing languages; C#, Java, .NET, SQL, JavaScript, XML, RESTful web services, Designer, Portal Studio
• 2+ years’ experience with Enterprise Resource Planning (ERP), and Manufacturing Execution System (MES)
• 1+ years’ experience with system validation testing preferred
• Project Management experience preferred

Physical Requirements

Travel Expectations

Up to 30%