About this role
We are looking for an Operations Analyst that will handle the following:
- Coordinate port calls for ZIM vessels.
- Act as the focal point between terminals, pilots, tugs, and all service providers.
- Coordinate with local agencies to ensure all port-related activities are handled efficiently.
- Manage and update vessel schedules in company systems.
- Serve as the main communication channel with the vessel's command.
- Coordinate all necessary documentation with local authorities.
- Distribute special cargo manifests (IMO, Reefer) and other required certificates.
- Execute and monitor operational processes within the SAP system.
- Control and follow-up on port fee payments.
- Manage and authorize access for third-party service providers to vessels during port stay.
- Operate the ZIM MONITOR system, analyzing alerts and directing corrective actions.
Requirements
- Advanced English.
- Bachelor's degree in Logistics, Foreign Trade, International Relations, or a related field.
- Proficiency in the Office 365 Suite, with an emphasis on Excel.
- Experience in an Operations department at a Shipping Line or as a Boarding Agent is a plus.
- Experience with the SAP system is a plus
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