Bilingual Dispatcher (Mandarin/English)
About this role
Job Summary:
We are seeking a detail-oriented and reliable Bilingual Dispatcher (English/Mandarin) to support our transportation operations in Port Reading, NJ. This on-site role is responsible for coordinating and tracking LTL and FTL shipments, ensuring timely delivery, and maintaining clear communication with carriers, drivers, and internal teams.
Key Responsibilities:
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Dispatch and coordinate LTL and FTL shipments from pickup to final delivery
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Monitor shipment status and proactively follow up on delays, issues, or exceptions
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Communicate with carriers, drivers, brokers, and customers in both English and Mandarin
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Post, book, and manage loads using DAT Load Board
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Verify rate confirmations, delivery details, and documentation accuracy
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Maintain accurate shipment records and update internal systems in a timely manner
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Support daily transportation operations and assist with problem resolution as needed
Qualifications:
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Bilingual in English and Mandarin (spoken and written)
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At least 2 years of experience as a dispatcher or transportation coordinator
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Hands-on experience with DAT Load Board
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Solid understanding of LTL and FTL shipping operations
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Strong communication, organizational, and follow-up skills
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Ability to work on-site, full-time, in Port Reading, NJ
Preferred Qualifications:
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Experience working with multiple carriers and brokers
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Familiarity with TMS or logistics management systems
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Ability to work in a fast-paced, deadline-driven environment
Work Type:
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Full-time, on-site
Pay: $22 - $27 per hour
Benefits: Medical/Dental/Vision Insurance, 401(K), PTO
Company at a glance
Founded in 2015 and headquartered in Shanghai, YQN Logistics is deeply rooted in China’s logistics network, with offices in all major Chinese port cities. We maintain strong relationships with 300+ shipping and airline partners and 3,500+ supplier resources, delivering competitive rates on key trade lanes such as China–Southeast Asia, China–Latin America, China–Middle East, and China–EuroMed.
With 25 offices worldwide and 1,500+ employees, we provide end-to-end international freight services — including ocean, air, rail, multimodal transportation, trucking, customs clearance, insurance, global warehousing, and destination services — backed by quick response and professional operations.
Our warehouses in the U.S., Canada, and Mexico offer over 4 million sq. ft. of storage and integrate seamlessly with leading e-commerce platforms like Amazon, Walmart, and TikTok Shop, enabling efficient cross-border fulfillment.
Meanwhile, our digital platform gives businesses instant access to freight rates and real-time cargo tracking.
Ship from China, Go YQN!
Top Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(K)
- Paid Time Off
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