Butler - Female

Position Overview

The Butler is responsible for delivering exceptional household service and front‑of‑house management within a private residence. Reporting to the Head of Household or Property Manager, the role combines service excellence, discretion and leadership of front‑of‑house staff to ensure a seamless, comfortable and well‑organised household environment.

Key Responsibilities

• Oversee and deliver formal and informal table service, wine and beverage service, and silver service as required for daily meals and private entertaining.

• Maintain high standards of presentation for household public rooms, including polishing silver, care of fine china, table linens and decorative items.

• Manage and coordinate front‑of‑house staff duties, rostering, training and performance to ensure consistent service delivery.

• Act as the first point of contact for household visitors and contractors, managing discreetly and professionally all guest arrivals, departures and enquiries.

• Assist with wardrobe care, garment pressing and coordination with laundry or specialist cleaners; oversee care and storage of seasonal clothing and accessories.

• Maintain household inventory for silverware, glassware, tableware, and front‑of‑house supplies; place orders and liaise with suppliers as required.

• Support private dining and events by coordinating service timing, liaising with the kitchen and other household staff, and ensuring flawless execution of each event.

• Manage keys, security protocols and confidential household information with the utmost discretion and professionalism.

• Maintain accurate records of daily activities, inventories and service logs, and report any issues to the Head of Household or Property Manager.

• Work flexibly to meet household needs, including occasional evenings, weekends and travel with the household when required.

Candidate Profile

• Minimum 3 years’ experience in a butler, senior household service or high‑end hospitality role within private residences, boutique hotels or fine dining establishments.

• Excellent standards of personal presentation, etiquette and service with strong attention to detail.

• Confident in formal dining service (silver service), beverage and wine knowledge, and basic food handling protocols.

• Discreet, trustworthy and able to handle confidential information with professionalism.

• Strong organisational skills, proactive approach to problem‑solving and the ability to prioritise a varied workload.

• Flexible and reliable with a willingness to reside at the property or be available on call when required.