Multinational Client Management Associate Global Specialist

Great opportunity to join our Multinational Client Management team as an Associate Global Specialist, responsible for delivering day-to-day client service to allocated multinational clients and supporting new and existing business within the relevant Business Area.

The Role 

• Support the delivery of the annual service plan for each Multinational Client

• Coordination and consolidation of renewal data and the collection process.

• Provide input into strategy meetings with clients, brokers and insurers

• Monitor and support the meeting of agreed KPI's with insurer regarding local policy and certificate issuance, together with premiums collections and cashflow

• Input or production of premium allocations to ensure these are benchmarked with local norms, comply with local tariffs etc.

• Managing the coordination and distribution of network fees

• Coordinate instructions of group programmes to broker network and local client operations (where required) including the overseeing of relevant documentation

• Manage production of certificates requested for overseas operations with the insurer and/or local broker where required.

• Collect and consolidate local policy summaries (covers, limits, insurers, premiums remuneration etc) to ensure:

  • compulsory covers are purchased

  • no duplications with global programmes

  • local policies dovetail with global programmes

  • adherence to group risk purchasing philosophy

  • compliance with remuneration parameters

General Advice

• Provision of information on admitted/non-admitted, compulsory covers and other regulations and practices.

• Provision of underlying insurance details to broking teams where DIC/DIL cover is arranged.

• Provide advice to colleagues and clients on the operation of global programmes.

• Advise colleagues and clients on the structure of global programmes to ensure compliance with local legislation, practices and related issues i.e. provision of information on admitted/non-admitted, compulsory covers and other regulations and practices

• Advise colleagues and clients on insurers capabilities to deliver global solutions

• Troubleshoot issues including mid-term changes, chasing premiums, requests and claims.