Administrative Assistant - French Speaker

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

What You’ll Bring

As an Administrative Assistant,  your key responsibility will be to carry out claims management operations within the framework of a standardized and normalized procedure.  

You’ll be working on real client projects, performing the following tasks:

• Delivery of statements of situation for motor clients
• Update the company’s third-party database (workshop, loss adjuster, insurer)
• Ensure the day-to-day relationship with internal clients (telephone and written) relating to the contracts for which he/she is responsible
• Update statistical reports 
• Third-party follow-up (workshop, loss adjuster, insurer)
• File administrative completion