Implementation Engineer
About this role
Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process.
In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation.
Responsibilities- Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience.
- Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase.
- Develop and manage project plans, timelines, and deliverables to meet client expectations.
- Create and deliver technical product demonstrations tailored to specific business needs.
- Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process.
- Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions.
- Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements.
- Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies.
- Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Experience in implementation, preferably in software or startup environments.
- Basic understanding of AI technologies and their applications in the FinTech industry.
- Technical skills in SQL, Node.js, and React are vital
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Problem-solving aptitude and a customer-centric mindset.
- Proven ability to work collaboratively within a team and independently in a fast-paced environment.
- Familiarity with project management methodologies and tools is a plus.
- Health Care Plan (Medical, Dental & Vision)
- 401 (k)
- Life Insurance
- Unlimited Paid Time Off
- 9 paid Holidays
- Work From Home
- Free Food & Snacks (for those in Orlando, FL)
Company at a glance
Worth AI is a minority-founded SaaS platform powering inclusive financial underwriting through AI.
Our Values
- Economic inclusion for everyone.
- Equitable decision-making through technology.
- Tackling financial inclusion for all - from enterprises to small businesses.
Get to Know Worth AI’s Technology
Worth AI is an onboarding and underwriting workflow automation platform that leverages AI algorithms to deliver lightning-fast processing times, unparalleled accuracy, and a unique user experience.
Our patent-pending platform provides
- Real-time data on the SMB market.
- Enabling advanced risk modeling.
- Comprehensive portfolio visibility.
- Continuous risk monitoring.
Our data-driven platform reduces risks and eliminates biases by processing thousands of traditional and non-traditional data sources.
We're pushing boundaries and rewriting the rulebook in fintech.
Let's work together to make real change happen.
Top Benefits
- Health Care Plan
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Life Insurance
- Unlimited Paid Time Off
- 9 Paid Holidays
- Work From Home
- Free Food & Snacks
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