Rates Administrator

Bristol · Hybrid£23k – £27k

About this role

ABOUT THE ROLE

An Rates Payable Administrator who is responsible for the monthly processing of rates installments, for a diverse property portfolio’s consisting of commercial, industrial & retail properties.

The role will require regular and direct communication as well as email & phone correspondence with our property managers and councils, to ensure the timely processing and payment of rates installments.

You will work closely with the rates payable team as well as the Property Management teams to provide a best-in-class service to our clients.

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with councils, and colleagues both within the accounting teams and the wider business is paramount to your success. Using your initiative will be encouraged.

The role requires a high volume of processing of rates instalments on behalf of our clients.

This role will involve supporting the Senior Accounts Payable Administrator, ensuring that all tasks are completed on time, and to internal and client KPIs to ensure a best in class service is delivered to all Workman clients.

To be successful in this role, you will require a high level of attention to detail, strong organisational, prioritisation and communication skills as well as good team working skills and a desire to learn and develop within your role.

Other duties will include:

Shared inbox management

  • Preparing monthly installment payments
  • Speaking directly to councils to discuss individual cases,
  • Working closely with other departments
  • Understanding business rates, council tax, and BID Levy's
  • Dealing with internal and external queries
  • CHAPS payments

Salary Band £22,500-£27,000

WHAT WE EXPECT FROM YOU

A proactive, practical, and positive approach to work is required.

Excellent and professional communication skills with the ability to build good working relationships with your colleagues, both within accounts and the wider business.

No accounting qualifications are required for this role, however the following are key skill requirements:

Math's & English G.C.S.E 9-4/A-C

Good Numeracy Skills

IT & Software Skills, particularly Microsoft Outlook and Microsoft Excel

WHY Workman?

Hybrid working to offer you a great work life balance, with a minimum of three days in the office.

Core working hours to allow for added flexibility and helps ease your commute to the office.

Study support

Discretionary annual bonus and salary reviews.

Healthcare, life insurance & wellness programme.

Long service additional holidays, your birthday off and an extra day between Christmas and New Year

Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.

Social events throughout the year including a firm wide Christmas party!

Generous referral bonus.

ABOUT Workman LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the caliber of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time

Company at a glance

We're Workman – the UK's largest independent property management and building consultancy specialist.

Even though we're in property, we're all about people.

For over 40 years, we've focused on getting the fundamentals right. We manage 3,900+ assets, collect £3bn in rent annually, and work with 20,000+ occupiers. What matters most? Buildings that run smoothly, occupiers who stay longer, and clients who trust us to deliver.

We manage 27m sq. of space (equivalent to 4,200 Premier League football pitches) and provide straightforward building consultancy advice that helps investors make informed decisions. No jargon, no complications – just clear guidance when it counts.

We're building a culture where everyone feels valued and empowered to make a difference. With 900+ people across 11 UK offices and in France, we're creating a workplace that's as well-built as the service we provide.

That's what we call great Workmanship.

Founded1983
Team Size501-1,000 employees
WorkspaceHybrid
IndustryReal Estate
Location
Bristol, England, United Kingdom
LinkedInLinkedIn

Top Benefits

  • Hybrid Working
  • Study Support
  • Discretionary Annual Bonus
  • Salary Reviews
  • Healthcare
  • Life Insurance
  • Wellness Programme
  • Long Service Additional Holidays
  • Birthday Off
  • Extra Day Between Christmas And New Year
  • Gym Membership
  • Cycle To Work
  • Buy And Sell Holiday
  • Social Events
  • Referral Bonus

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