Shift Leader
About this role
- Positive attitude and leadership mindset
- At least 1 year of restaurant, retail, or leadership experience preferred
- Food Handler Certification
- Experience using a Point of Sale (POS) system preferred
- Strong communication and problem-solving skills
- Reliable attendance
- Available to support business needs
- Lead daily shift operations and support restaurant performance.
- Coach and encourage team members during each shift.
- Lead by example and promote a positive team culture.
- Deliver exceptional guest service and resolve guest concerns professionally.
- Ensure food safety, cleanliness, and operational standards are maintained.
- Monitor ticket times and help deliver orders within quoted readiness times.
- Ensure safety procedures are followed to keep teams and guests safe.
- Support cash handling and ensure company procedures are followed.
- Assist with opening, closing, and shift changing responsibilities.
- Communicating restaurant needs and maintenance concerns management.
- Help train and develop new team members.
- Step into any position as needed to support the success of the restaurant.
- You lead with integrity and respect.
- You communicate clearly and confidently.
- You remain calm in a fast-paced environment.
- You enjoy coaching and developing others.
- You solve problems quickly and effectively.
- You hold yourself and others accountable.
- You create a positive experience for guests and team members.
- Complete all required training.
- Successfully complete required certifications.
- Participate in ongoing leadership development.
- Continue building the skills needed for future management opportunities.
- Stand and walk for extended periods.
- Lift, carry, push, or pull up to 50 pounds, with or without reasonable accommodation.
- Frequently bend, reach, squat, twist, and kneel.
- Work in a fast-paced restaurant environment.
- Operate restaurant equipment safely.
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Training
- Free Shift Meal
- Career Growth Opportunities
- Internal Promotion Opportunities
Company at a glance
Sure, we’re The Wing Experts, but it’s our flavor that defines us. You taste it in our 12 signature sauces, you see it through our bold TV commercials, and you feel it when you walk through our doors. It’s what we like to call a flavor experience, and since the opening of our first restaurant in 1994 in Garland, Texas, it’s been our mission to Serve the World Flavor.
Fast forward over 30 years and we’ve done just that. With more than 3000 locations globally, we’ve established ourselves as one of the fastest growing restaurant brands in the industry.
Our fresh wings satisfy your hunger in a way nothing else can, and we’d like to think our workplace is just as unique as our made-from-scratch ranch dressing. We’ve got the opportunity you’ve been craving whether you’re looking for something at our restaurant support center in Dallas, or in the field supporting our team members in-restaurant. For people who demand flavor in everything from their food to their career, Wingstop is the answer.
We’re a brand that can’t be duplicated, with a momentum that can’t be slowed – let us show you what Team Wing is all about! Visit www.wingstop.com/careers for more information and follow our page to stay updated with all things Wingstop.
Top Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid training
- Free shift meal
- Career growth opportunities
- Internal promotion opportunities
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