Field Trainer Ops & Maintenance
About this role
Key Responsibilities
- Support the development of Market Trainers through coaching, mentoring, and skill reinforcement.
- Conduct coaching observations and joint training sessions to improve instructional delivery and technical accuracy.
- Provide structured feedback and development recommendations to Market Trainers and field leadership.
- Reinforce curriculum intent, training standards, and consistency across markets.
- Serve as a technical and operational resource without direct supervisory responsibility.
- Partner with Instructional Design and field leadership to refine and improve training curriculum.
- Validate training content against real-world field execution and equipment conditions.
- Support the development of job aids, SOP-based training, certifications, and hands-on training materials.
- Provide feedback on curriculum gaps, clarity, and field usability.
- Deliver hands-on training for operations and maintenance teams as needed.
- Support onboarding and retraining to address performance gaps or periods of transition.
- Provide targeted support during new site openings in partnership with Market Trainers.
- Reinforce safety practices, wash quality standards, and preventive maintenance behaviors.
- Reinforce company SOPs, operational standards, and best practices.
- Support the rollout of new equipment, technology, chemicals, and process updates.
- Participate in pilot programs and translate field feedback into curriculum improvements.
Travel Requirements
- Significant travel required (typically 60–80%).
- Travel includes multi-day market visits, trainer ride-alongs, and continuous people development.
- Flexible schedule required, including early mornings, evenings, weekends, and holidays, as business needs require.
Qualifications
- 3–5+ years of experience in car wash operations, maintenance, training, or field support roles.
- Strong hands-on knowledge of tunnel operations, equipment, safety, and wash quality standards.
- Demonstrated experience of coaching, mentoring, or supporting trainer and/or leader development.
- Ability to influence without direct authority.
- Willingness and ability to travel up to 75% as required.
Success Measures
- Improved instructional quality and consistency among Market Trainers.
- Strong alignment between curriculum intent and field execution.
- Improved onboarding outcomes and operational consistency across markets.
- Positive feedback from Market Trainers, field leadership, Operations, and Maintenance.
Base Pay Range
$80,000.00 - $120,000.00If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.
Company at a glance
Whistle Express is a rapidly growing car wash company built by people who take pride in their work.
Across hundreds of locations, our teams deliver fast, high-quality service that customers trust—every day. We’re focused on creating a consistent experience that’s simple, reliable, and easy for customers to choose.
We believe in showing up for each other, working hard, and doing what we say we’re going to do. That’s how we build strong teams—and strong businesses.
At Whistle, you won’t sit behind a desk all day. You’ll be part of a team, solving problems, moving quickly, and making an impact you can see.
If you’re ready to work, grow, and be part of something bigger, join us.
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