Senior Change Manger

Sydney · Hybrid

About this role

Create your best future and join as a Senior Change Manager.

  • Location: Sydney based rolealso open to other locations
  • On-site Requirement: 2-3 days in the office per week
  • Why On-site? This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.

What’s the role?

You’ll be joining Everyday Banking where the work you do shapes how millions of customers experience everyday banking.  As a Senior Change Manager, you will lead the end-to-end change initiatives across a digital transformation ensuring business impacts are clearly understood and effectively managed. You will work across program, business, and support teams to drive stakeholder engagement, support readiness activities, and enable successful adoption and embedment of change outcomes within a complex, fast-paced environment.

Additionally, you'll partner closely with delivery, operations, technology, risk, governance, and business stakeholders to navigate interdependencies and support coordinated implementation. You will translate change impacts into practical actions, manage risks and issues, track readiness and adoption indicators, and produce governance reporting and artefacts to support decision-making.

You will execute change planning aligned with program milestones, support leaders and teams through transition, and ensure change interventions are practical, business-focused, and responsive to evolving program needs.

What do I need?

  • Strong experience delivering change management across large-scale digital transformations or complex programs. 
  • Proven capability in end-to-end change activities, including impact assessment, stakeholder engagement, communications, learning, and business readiness. 
  • Ability to effectively collaborate across business, program, and support functions in highly complex environments. 
  • Excellent written and verbal communication skills, with confidence preparing materials for senior leaders and governance forums. 
  • Experience working within regulated or risk-managed environments, with an understanding of compliance considerations. 
  • Strong stakeholder management and influencing skills to drive alignment and support successful change outcomes.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: 

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! 
  • Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
  • Tailored learning and development opportunities to help you grow your career within the bank. 
  • Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives

Create your future today  
To get started, simply click on the APPLY button

We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the Diversity, sustainability and flexibility section.

#LI - Hybrid 

Company at a glance

From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.

We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.

We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.

Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.

Team Size10,001+ employees
WorkspaceHybrid
IndustryFinancial Services
Location
Sydney, New South Wales, Australia

Top Benefits

  • Banking product discounts
  • Mortgage rate discounts
  • Flexible work arrangements
  • Culture leave
  • Lifestyle leave
  • Wellbeing leave
  • Learning and development opportunities
  • Volunteering initiatives

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