Lending Area Manager
About this role
What’s the role?
As a results-oriented sales leader, you’ll empower a team of Lenders to thrive as passionate advocates for our customers across Melbourne's western suburbs and growth corridors. Working in the competitive lending space, you’ll be accountable for hitting lending sales goals, rolling out business development plans, and bringing out the best in your lenders – so that they can provide the best customer experience for every customer they help.
Your leadership and support will empower your team to succeed. By modelling strong interpersonal and professional skills, you’ll set the standard for delivering outstanding service to our customers.
What do I need?
We’re looking for a proven leader with deep experience in home lending—someone who’s not only driven by results but passionate about developing others. Your background in sales leadership within the lending industry will be key to expanding our market presence and uplifting your team’s capabilities.
You’ll bring a coaching mindset, empowering your team to reach their full potential. With a strategic eye and strong business acumen, you’ll uncover new opportunities through your networks and lead with the motivation and vision needed to drive meaningful growth.
- Strong ability to consistently exceed customer expectations through exceptional service and relationship-building.
- Comprehensive knowledge of the home lending process.
- Solid people skills to make customers feel confident and well-supported.
- Experience working in a customer-facing organisation, particularly in lending is ideal.
Our Promise to You
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.
We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here.
Company at a glance
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Top Benefits
- Banking product discounts
- Employee-only mortgage rates
- Flexible work arrangements
- Culture leave
- Lifestyle leave
- Wellbeing leave
- Learning and development opportunities
- Volunteering initiatives
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?