Lead QA Engineer - Automation & AI
About this role
Create your best future and join us as a Lead Quality Engineer.
- Location: Sydney-based role
- On-site Requirement: 2-3 days per week in the office
- Why On-site? This role partners closely with delivery, engineering, vendors, and business stakeholders across multiple programs, making face-to-face collaboration essential to driving quality outcomes and continuous improvement.
What's the role?
You'll be joining our Technology team as a Lead Quality Engineer, responsible for leading quality engineering and testing delivery across complex, enterprise-scale programs of work. In this role, you'll define testing strategy, govern quality outcomes, and drive the adoption of modern testing practices, including automation and AI-enabled quality engineering.
You will lead testing delivery across multiple workstreams, ensuring quality is embedded throughout the delivery lifecycle while managing vendors, risks, dependencies, environments, and quality metrics. You'll champion an automation-first approach and help uplift testing capability through continuous improvement initiatives and coaching.
Working closely with engineering, delivery, business, and technology stakeholders, you will provide quality and risk-based recommendations to senior leaders, helping to shape successful outcomes across strategic technology initiatives.
What do I need?
- 10+ years' experience in Test Management, Quality Assurance, or Quality Engineering.
- Proven experience leading large-scale testing delivery across complex enterprise environments.
- Experience leading and managing external vendors and testing partners.
- Strong experience defining test strategies, quality metrics, governance frameworks, and delivery plans.
- Deep expertise in test automation and modern quality engineering practices.
- Hands-on experience with automation tools such as Playwright, Selenium, or similar frameworks.
- Strong stakeholder management skills with the ability to influence across business and technology teams.
- Experience driving continuous improvement initiatives and uplifting testing capability.
- Excellent communication and leadership skills.
- Strong understanding of AI-enabled testing capabilities and modern engineering tools.
Nice to have
- Experience with AI tools such as GitHub Copilot, Claude, AMP, or similar.
- Financial services experience.
- Experience testing low-code workflow platforms and systems.
- Experience mentoring and developing Quality Engineering teams.
Why join us?
We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help you grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY button
We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the Diversity, sustainability and flexibility section.
#LI - Hybrid
Company at a glance
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Top Benefits
- Banking product discounts
- Mortgage rate discounts
- Flexible work arrangements
- Culture leave
- Lifestyle leave
- Wellbeing leave
- Learning and development opportunities
- Volunteering initiatives
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