Maintenance Person

The Maintenance Person is responsible for all related maintenance duties in order to ensure that units are maintained in a safe, economical, and reasonable manner; and available for sale each night. 

Major Duties and Responsibilities

• Responsible for the day to day maintenance of the property; working day, evening shifts and/or weekends a possibility
• Implement maintenance activities schedules to cover all tasks to be completed on a regular basis, plan for responding to emergency situations.
• Practices regular preventative maintenance and upgrades as necessary, all technical services & components of the building  including electrical systems, mechanical systems, energy management systems, fire alarm/safety systems, grounds, parking, renovation, exercise room, etc.
• May perform preventative maintenance and minor repairs in accordance with BRAND directives and instructions.
• Responds to guest calls when on duty.
• Supports the service personnel in any way possible to enhance guest services.
• Responds to Front desk calls, assisting in checking rooms, luggage delivery and guest special request.
• Reports any equipment malfunction, emergency situations or suspicious persons to the General Manager.
• Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction. 
• Communicates with Maintenance Manager and co-workers regarding product/ service deficiencies, equipment, safety problems, etc. 
• Is fully prepared for fire alarm procedures and other safety requirements.  To complete all fire safety reports (e.g. Fire extinguishers, Health & Safety, Equipment reports) 
• Is familiar with the location of how to control the supply of water, electricity and gas in an emergency situation.
• Refurbishes furniture and fixtures with in the hotel such as cabinets, tables, chairs, doors, windows and counters.  Paints and finishes furniture and fixtures, if needed.
• Performs general minor repairs to in house plumbing, electrical, refrigeration, kitchen equipment and HVAC systems.
• Performs routine maintenance on air handling units (HVAC)
• Performs room inspections as required.
• Conducts fire alarm training weekly and drills monthly.
• Conducts ongoing training to new staff.
• Able to trouble shoot, follow and maintain a preventative maintenance program.
• Reports work completed daily to supervisor. 
• Removes snow/ice-surrounding hotel.
• Maintains pool facilities in clean and orderly condition.
• Some janitorial work inside/outside of the building, keeping the hotel’s appearance at its best.
• Ensure compliance with hotel’s Occupational Health & Safety procedures.
• Utilize all IHG tools and resources that are required for the position.
• Duties associated with Maintenance position including but not limited to the above

Minimum Qualifications and Skills

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Experience as a hotel Maintenance worker.
• Excellent organizational and communication skills.
• A “hands-on individual” knowledgeable in general maintenance, HVAC, woodwork, plumbing, electrical, drywall, grouting, grounds maintenance, boilers, small appliances, etc.
• Certifications will be an asset.
• Ability to deal with all levels of management in a professional manner.

Mental Effort

• Ability to take direction from different management staff
• Requires focus with consistent interruption
• Ability to deal with guests in a courteous and pleasant manner

Physical Effort

• Some heavy lifting required

Working Conditions

• Standing for long periods
• Working with hazardous materials

Type of Supervision Required

Reports to the Maintenance Manager. Works under general instructions to prioritize and complete assigned tasks.