Wendy's Facilities Supervisor - Memphis, TN area
About this role
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Essential Functions:
Responsible for supervising multiple Facilities Technicians, as designated by market size.
Manage technician territory and responsibilities for efficiency.
Manages and oversees technician workload at assigned sites and within CMMS platform (i.e., work scope, status, cost, labor, parts, quotes, replacement needs, etc.).
Approve Technician timecards, credit card purchases, supply and stock purchases, etc.
Train, coach and develop Facilities Tehnicians to achieve a high quality and level of service.
Train/coach Maintenance Technicians (MT) to achieve a high level of service.
Develop and maintain working relationships with internal customers, outside suppliers and service providers.
Oversee ordering and return of parts in a timely manner.
Ensure adherence to safe work best practices including but not limited to; OHSA and regulatory compliance.
Ensures assigned work orders and projects are completed promptly and to a high-quality standard.
Provide comprehensive facilities assessments and analysis including but not limited to; existing condition, facility or equipment related issues, work order status, work completed, next steps and/or close-out actions.
Communicate work order status updates and other critical information both through verbal and written communication to various levels within the Organization.
Responsible for on-call scheduling of technicians for off-hour, weekend, and holiday emergencies.
Responsible for responding to emergency situations with an appropriate level of urgency.
Operate a company issued fleet vehicle.
Attend staff meetings and other meetings as required.
Other duties as assigned.
Knowledge and Abilities:
A minimum of three years’ facilities experience required; QSR facilities experience highly preferred
Strong knowledge of facilities operations
Knowledge of strong basic trade skills including carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration
Knowledge of occupational hazards and safety precautions applicable to the work
Knowledge of supervisory techniques
Ability to plan, develop, and monitor work schedules to ensure efficient use of Technicians
Ability to oversee and inspect facility projects
Ability to communicate, monitor and ensure adherence to departmental goals including budget.
Ability to troubleshoot and diagnose facilities issues to reduce downtime
Ability to contribute to the development of processes and procedures
Ability to demonstrate adaptability by learning new skills and being flexible with workload
Ability to demonstrate critical thinking and problem-solving skills related to challenging facilities need
Ability to demonstrate strong verbal and written communication skills
Ability to provide leadership to Technicians to meet the expectations and the goals of the organization
Requirements: Valid Driver’s License without work restrictions; must pass MVR screening.
Working Conditions:
45-50 hours weekly, Physical Demands (Occasional lifting, climbing, standing, moving), May be required to wear protective clothing, such as earplugs and work boots. Frequent standing, walking, pushing, crawling, climbing, stooping, squatting, and repetitive arm motion requiring full shoulder/elbow/wrist/hand mobility.
This position may occasionally sit at a desk for periods of time.
Infrequent to occasional lifting, pulling, pushing, and carrying materials weighing up to 100 pounds.
Environmental: Hazardous equipment: Occasional to frequent work with hazardous equipment, such as electrical systems, air conditioning, and heating systems Contaminants: May be exposed to contaminants, such as oils, solvents, and paints Lighting: May work in bright or inadequate lighting Temperature: Indoor/External work areas or sites may not be temperature controlled.
Must be able to work while being exposed to dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating machinery.
We are an Equal Opportunity Employer. Inclusion is at the heart of our business.
Company at a glance
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.
*Fresh beef available in the contiguous U.S., Alaska, and Canada.
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