CRM Manager
About this role
Who Are We?
Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.
We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.
With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started.
What We're Looking For
We are seeking a motivated and detail-oriented CRM Manager to support our lead remarketing and automated communication programs. Working closely with senior members of the CRM team, this role will help drive first subscription conversion by supporting the execution of lifecycle campaigns, assisting with lead journey mapping, and contributing to a culture of testing and continuous improvement.
✨ Key Responsibilities:
Lifecycle Strategy & Execution
Support the CRM Acquisition Lead in executing the remarketing strategy for non-converted leads, helping monitor performance against first subscription targets.
Assist in building and maintaining automated journeys, including segmentation set-up, QA, and basic troubleshooting, under guidance.
Learn how messaging and lifecycle content align to customer behaviour and journey context, contributing observations to team discussions.
Campaign Development, Content & Personalisation
Help execute personalised campaigns that communicate the value proposition, working from established messaging frameworks.
Support the Content Lead by drafting simple briefs and helping coordinate copy and creative requests.
Assist with tailoring messaging for different segments and funnel stages, learning how tone and positioning shift across audiences.
Support QA of content and creative to help ensure consistency across touchpoints.
Testing, Optimisation & Analytics
Participate in setting up simple A/B tests against a pre-defined framework, assist in collecting and organising campaign data, supporting reporting for the wider team.
Help document learnings from tests and campaigns, building an understanding of what drives performance.
Cross-Functional Collaboration
Support the CRM team in day-to-day coordination with monetization, Performance Marketing, Product, and Analytics.
Build working relationships with the Lifecycle Content Lead and other cross-functional partners.
Help ensure cross-channel consistency across lifecycle campaigns, paywall experiences, and in-app messaging.
The ideal profile
1+ years' experience in CRM, lifecycle marketing, marketing automation, or related field
Some exposure to email/push tools (Reteno, Braze, or similar)
Basic understanding of CRM/lifecycle tech stack; comfortable learning new systems
Able to assist with data collection and basic reporting
Awareness of email deliverability basics, with interest in deepening this knowledge
Organised, with growing proficiency in JIRA, Asana, Confluence, Notion, or Slack
Strong written communication; developing presentation/storytelling skills
Willing to learn segmentation, event logic, and trigger mapping
Comfortable managing multiple tasks in a fast-paced, team-supported environment
Hiring Journey
⭕️ Recruiter call --> ⭕️ Hiring Manager Chat --> ⭕️ Competency Interview
Check out some of our products
Company at a glance
Welcome to WellTech Innovations, where your well-being journey transforms into an art form. In a world buzzing with health apps, we're not just another face in the crowd. We believe well-being isn't a routine; it's a masterpiece waiting to be painted uniquely by you.
Picture this: a world where achieving well-being isn't a puzzle, but a canvas where you create your vibrant strokes. We're not about generic tracking; we're your partner in crafting a lifestyle that resonates with you. No complicated apps or expensive gadgets, just intuitive tools seamlessly integrated into your life.
At WellTech, we're not selling you a health app; we're offering a brush to paint your well-being portrait. It's not about embracing change but sculpting well-being around your preferences. Wake up energized, face challenges with a calm spirit, and effortlessly make choices that resonate with your soul.
What sets us apart? We're not just a company; we're the artists behind the scenes, constantly innovating next-gen technology. It's not about trends; it's about crafting solutions that suit your preferences and affordability. This isn't just about tracking progress; it's about celebrating the unique masterpiece that is your well-being. Join us in this artistic journey — where technology meets individuality, and your well-being becomes a canvas of self-expression. Explore more on our website and discover the art of well-being redefined by WellTech Innovations.
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