Cluster Manager
About this role
This role is for one of our clients
Industry: Retail
Seniority level: Mid-Senior level
Min Experience: 10+ years
Location: Jharkhand
JobType: full-time
\n\nRequirements
- Capability to manage sales processes and strategies to maximize revenue by meeting budgeted revenue and profit goals for Retail Stores within the cluster.
- Ensure the execution of SOPs by maintaining operational excellence throughout the cluster.
- Oversee and implement SOPs related to Visual Merchandising (VM) at stores.
- Drive customer engagement by designing mechanisms and strategies for acquiring new customers and winning back repeat customers through diverse marketing initiatives across the cluster.
- Skillfully manage and strengthen customer relationships to enhance satisfaction and loyalty through exceptional customer experiences during and after sales.
- Develop leadership skills and provide growth opportunities to employees via various step-up programs across the cluster.
- Enhance employees' functional capabilities through targeted training interventions.
- Effectively handle and resolve conflicts in a constructive manner.
- Foster a culture of trust, integrity, and respect among all employees across the cluster.
Company at a glance
Weekday is building the next frontier in hiring by treating recommendations and referrals as the best way to find engineers. It scales this approach by building a community of scouts who are top software engineers and helps them find the best-suited opportunities in top startups. The company operates on a technology stack that includes AWS Aurora, React JS, Node JS, Express, Elastic Search, Elastic Beanstalk, MySQL, and CodePipeline. Weekday's scouts are themselves top software engineers, reinforcing the strength of its network.
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