Popeyes Tuskegee Crew Member
About this role
Job description
Crew Member- TICE Chicken Holdings
Job Objective: TICE Chicken Holdings is a franchisee for the Popeyes brand hiring immediately in the Alabama market! Your role as a Crew Member is to serve each guest courteously, quickly and efficiently; to prepare and cook food products; and to package orders accurately and rapidly. Execution of each job duty must adhere to the specifications and procedures as stated in the Operating Standards Manual. Each task must be accomplished in a timely, clean and orderly manner with a focus on meeting customer needs.
Essential Job Functions:
Guest Services
Ensure that every guest feels welcomed by promoting an atmosphere of positivity. Greet every customer with a pleasant, enthusiastic, and sincere smile.
Strive for maximum efficiency to meet accuracy and speed of service standards.
Completely and accurately fill orders within the mandated service time.
Collection of customer payment for food order(s). Must be able to receive money and accurately count back change.
Delivery of order to customer, thanking the customer and inviting him/her to return.
Verifies opening cash drawer. Is accountable and responsible for all cash issued and received at the register during assigned shift. Count down drawer at end of shift to ensure accuracy.
Practice adequate security measures in cash handling, making frequent cash drops and maintaining mandated amounts of cash in register.
Immediately notifies Assistant Manager or General Manager of any deletions, over-rings or equipment problems within the restaurant.
Immediately attends to any customer service problem or complaint. Notifies manager as needed.
Ensure parking lot and surrounding areas are clean, inviting, and free from litter. Empty all exterior trash receptacles, clean exterior receptacles.
Ensure Drive-Thru menu board is clean and contains correct information.
Maintain sanitation of customer dining lobby, service area, and restrooms.
Prior restaurant experience is not required, will train right candidate for role
Similar Position Titles:
Team Member, Food Service Associate, Restaurant Associate, Counter Service Representative, Service Crew, Food Prep Team Member, Cashier/Food Handler, Order Taker, Dining Attendant, Kitchen Staff, Hospitality Associate, Guest Service Representative
Company at a glance
TICE is a franchisee focused on franchising from top North American Quick Service Restaurant brands.
Our mission is to
Maintain an inclusive and energizing culture that empowers team members to improve their lives and nourish the communities we serve with excellence.
Our Vision is
To enrich the life of every member of our global community- one person, one meal at a time.
VALUES:
Teamwork- We are a team of valuable persons that accomplish great results together
Integrity- We are proud of how we achieve success
Commitment- We are dedicated to serving our customers, communities, and team
Excellence- We are passionate about delivering an exceptional experience
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