General Manager for Popeyes - Tuskegee
About this role
Restaurant General Manager
As a Restaurant General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality, cleanliness, and efficiency. You will lead a team of employees, provide guidance and training, and contribute to the overall success of the restaurant.
Responsibilities:
Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service.
Ensure compliance with Popeyes operational standards, policies, and procedures.
Train, develop, and motivate team members to deliver excellent customer service and meet performance goals.
Monitor and control food and labor costs to optimize profitability.
Conduct regular inventory checks, order supplies, and manage stock levels.
Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations.
Handle customer inquiries, concerns, and complaints in a professional and timely manner.
Implement marketing and promotional activities to drive sales and increase customer engagement.
Develop and implement strategies to improve operational efficiency and maximize productivity.
Collaborate with regional and corporate management to achieve business objectives.
Requirements:
Previous experience in a restaurant management role, preferably in the fast-food industry.
Strong leadership skills and ability to effectively manage and motivate a team.
Excellent interpersonal and communication skills.
In-depth knowledge of food safety and sanitation regulations.
Proficient in financial management and budgeting.
Ability to work in a fast-paced environment and make decisions under pressure.
Strong problem-solving and decision-making skills.
Flexibility to work varying shifts, including evenings, weekends, and holidays.
High school diploma or equivalent (additional education or certifications in hospitality or business management is a plus).
Benefits:
Competitive salary and potential for performance-based bonuses.
Comprehensive health, dental, and vision insurance plans.
Retirement savings plans with employer contributions.
Paid time off and vacation days.
Career advancement opportunities within the Popeyes franchise.
Ongoing training and professional development programs.
Employee discounts on meals and merchandise.
Positive and inclusive work environment.
Opportunity to be part of a well-established and respected brand in the fast-food industry.
Potential for regional or corporate management positions within the organization.
PEOPLE DEVELOPMENT
Develops managerial and leadership abilities of restaurant management staff.
Consistently and constantly reinforces company values
Conducts meetings with restaurant management team on a regular basis.
Provides coaching and feedback on an on-going basis.
EMPLOYEE RELATIONS
Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.
Coaches restaurant management for improved performance.
Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.
ADMINISTRATION
Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.
Completes all required financial reports accurately.
Responds to P&L statements and takes corrective action as necessary.
Acts as liaison between the field and home office.
Company at a glance
TICE is a franchisee focused on franchising from top North American Quick Service Restaurant brands.
Our mission is to
Maintain an inclusive and energizing culture that empowers team members to improve their lives and nourish the communities we serve with excellence.
Our Vision is
To enrich the life of every member of our global community- one person, one meal at a time.
VALUES:
Teamwork- We are a team of valuable persons that accomplish great results together
Integrity- We are proud of how we achieve success
Commitment- We are dedicated to serving our customers, communities, and team
Excellence- We are passionate about delivering an exceptional experience
Team Size201-500 employees
WorkspaceOn-site
IndustryFood and Beverage Retail
Location
Tuskegee, Alabama, United States
Websitewearetice.com
LinkedInLinkedIn
Top Benefits
- Competitive salary
- Performance-based bonuses
- Health insurance
- Dental insurance
- Vision insurance
- Retirement savings plans
- Paid time off
- Vacation days
- Career advancement opportunities
- Ongoing training and professional development
- Employee discounts on meals and merchandise
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