Operations Manager (Top Secret Clearance)

Mission

Waséyabek Federal Services, LLC (WFS) is a 100% Tribally owned, Native American SBA 8(a) small business of the Nottawaseppi Huron Band of the Potawatomi (NHBP). WFS is part of a portfolio of companies managed by Waséyabek Development Company, LLC, a 100% Tribally owned economic development firm focused on income diversification on behalf of NHBP that reaches beyond gaming is a well-funded, experienced small business, with substantial liquid assets and experience in federal contracting. WFS has borrowing capacity to meet the daily cash needs of new business development, new award support, and operational working capital. WFS is well-versed in federal contract compliance and providing outstanding support services.

THIS POSITION IS CONTINGENT UPON CONTRACT AWARD

Job Description

Operations Manager to lead and oversee Operations & Maintenance (O&M) and Facilities Management activities supporting a large-scale federal facilities contract. The successful candidate will be responsible for directing personnel, managing resources, and ensuring all contract requirements are executed efficiently, safely, and in accordance with customer expectations. This role requires a strategic leader with extensive experience managing complex facility operations, workforce planning, and resource allocation within secure government environments.

Key Responsibilities

• Provide overall operational leadership for contract performance and service delivery. 
• Direct and manage contractor personnel to ensure mission and contract objectives are met. 
• Exercise authority to deploy labor resources, tools, materials, equipment, and parts as necessary to support operational requirements. 
• Oversee day-to-day facilities operations, maintenance programs, and service delivery activities. 
• Ensure compliance with contractual, regulatory, safety, and security requirements.  Coordinate with government stakeholders and internal leadership to address operational priorities and emerging requirements. 
• Monitor performance metrics and implement continuous process improvements to enhance efficiency and customer satisfaction. 
• Manage resource planning, staffing, scheduling, and operational readiness across the supported facilities.

Minimum Qualifications 

• Active Top Secret Security Clearance. 
• Associate's degree in Facilities Management, Engineering Technology, Construction Management, Business Management, or a related discipline; or equivalent technical training, military training, trade school education, and/or industry-recognized certifications. 
• Minimum 15 years of experience in Operations & Maintenance (O&M), Facilities Management, or related operational support services. 
• Minimum 5 years of experience managing services for large-scale facilities, campuses, complex operations, or government installations.

Preferred Qualifications

• Demonstrated experience leading multidisciplinary teams and managing operational resources in a fast-paced environment. 
• Strong knowledge of facilities operations, maintenance programs, workforce management, and resource planning. 
• Excellent leadership, communication, and customer engagement skills.
• Experience supporting federal, Department of Defense (DoD), intelligence community, or other secure government facilities. 
• Professional certifications related to facilities management, operations management, project management, or building systems. 
• Experience managing large contracts, service-level agreements, and performance-driven environments.

Required Certifications

• Not applicable