Front Desk Agent - FULL Time Evenings 3pm-11pm
About this role
ABOUT WARWICK HOTELS AND RESORTS
Warwick Hotels and Resorts is a refined collection of more than 50 luxury hotels and resorts around the world – from New York to Paris, Geneva to Bali, and Barcelona to Bangkok. All of our sumptuous hotels can be found in prime locations in some of the world’s finest business and leisure destinations.
Launched in 1980, Warwick Hotels and Resorts offers a unique collection of luxury hotels that boast a warm welcome and opulent ambiance throughout the world. Known for our quality and unique sense of style, Warwick Hotels and Resorts offers guests, who are looking for out of this world travel experiences, the perfect balance of quality, authenticity, luxury standards, and prime location.
We are proud of our passion, our people, and our commitment of delivering the ultimate hotel experience.
Schedule Days : Off Mid Week, Weekends Required. 40 hours per week
Schedule Hours: 3pm - 11pm
Salary: $23.00/hr
Holidays: Must be available to work. No Exceptions.
OPERA Cloud Front Office System Knowledge is a big plus!
Hotel Background is highly preferred.
** Must be comfortable with computers and type 50 wpm.
FRONT DESK AGENT
POSITION PURPOSE
Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering.
ESSENTIAL FUNCTIONS
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Provide outstanding customer service and name usage in guest interactions.
Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Other Misc. Functions
Cleaning Duties as assigned
Inventory of Office Supplies
* Internal Audits, Credit Checks, Bucket Checks
Company at a glance
The Warwick Melrose – Dallas hotel, a landmark of luxury in the upscale Uptown Oak Lawn neighborhood and one of the most famous hotels in Dallas. Our historic boutique hotel near Turtle Creek continues to live a rich and fascinating life steeped in local culture and heritage. Built in 1924, our boutique hotel is perfectly located for business and leisure activities including the State Fair of Texas, Highland Park Village, museums and a myriad of dining options within close proximity to Southern Methodist University. From the vintage opulence of The Library piano bar, the new Landmark Prime Rib restaurant, to memories created in the Grand Ballroom, the impeccable Warwick service calls to mind an era when travel truly meant something special.
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