(CAN) Front End Team Lead
About this role
Position Summary...
Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.
What you'll do...
1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
3. Handles customer and associate concerns and provides guidance as required.
4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
5. Review completed schedules with People Lead.
6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
9. Complete GTA/Workday tasks and supports Management.
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
The minimum rate of pay for this position starts from $21.85.
Le taux horaire minimum pour ce poste débute à 21.85.ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or olderPreferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
7445 Boul Langelier, Saint-Leonard, QC H1S 1V6, CanadaAre you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
Company at a glance
More than 60 years ago, Sam Walton opened the first Walmart in Rogers, Arkansas. Today, we’re a people-led, tech-powered omnichannel retailer dedicated to helping people save money and live better all around the world.
Our 2.1 million associates are the engine behind what we do — serving customers and members in communities spanning 19 countries, in stores and clubs, online and through a supply chain built for speed and scale.
We’re committed to creating clear pathways for associates to learn, grow and advance. Whether you’re starting your first job or bringing years of experience, you’ll find room to grow, learn new skills and build a career with purpose. We’re proud to invest in our people and foster a culture grounded in respect, integrity, service and striving for excellence.
Recognized as a Fortune 100 Best Companies to Work For® (2025) and Great Place To Work®-Certified™ , we’re proud of what we’re building together.
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