Retail Sales Trainee
About this role
Job purpose
Responsible for driving fuel, lubricants sales and NFR income on sites in his/her geographical area and ensuring optimum site and service standards.
Duration: 1 year
Principle Accountabilities
- Manage site operating standards and processes for geographical area under his/her responsibility, ensuring consistent delivery of the Shell Customer Commitment and compliance.
- Maximize all sales potential by applying retailing principles and processes, including fuels, lubricants, LPG, Shell card, NFR offers.
- Drive customer loyalty.
- Manage key Retail economic levers to maximize site profitability and income.
- Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans.
- Ensure compliance with the Site Operations/HSSE standards, contracts and manuals.
- Effectively manage relationships with retailers.
- Participate in recruitment, selection and development of the right Retailer.
- Manage site performance and administration through coaching, supporting and performance.
- Ensure completion of trainings earmarked for retailer and site staff.
- Ensure integrity of VE assets on site.
Key Challenges
- Ability to motivate retailers to deliver the targets.
- Maintain optimum site and service standards on all sites.
- Ability to operate efficiently within a multifunctional team.
- A degree in Engineering or Sales & Marketing
- Demonstrate the ability to analyze trade area information to deliver business solutions
- Good negotiation skills
- Valid drivers’ license
Closing Date: 30 June 2026
Company at a glance
Established in 2011, Vivo Energy is the company that distributes and markets Shell and Engen branded fuels and lubricants to retail and commercial customers in Africa.
We operate in 28 markets across North, West, East and Southern Africa and in the Ocean Islands where we have a network of over 3,900 service stations. We also export lubricants to a number of other African countries.
Focused on fuelling Africa’s future we make our customers’ lives easier and their experience with us more convenient, enjoyable and rewarding.
We offer high-quality products and services to our customers, setting new standards for safety, innovation and service, wherever we operate.
Our vision is to be Africa's leading and most respected energy business.
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