Service Scheduler

About Veralto:

Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with 13 operating companies and 300+locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by powerful purpose - Safeguarding the World’s Most Vital Resources™.

Veralto’s Water Quality Companies – Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Acquatic Informatics- help to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans. 

Our Product Identification companies – Videojet, Esko, X-rite, Linx and Pantone helps package and protect the world’s food, medicine and essentials tracing and authenticating billions of goods that travels the global supply chain every day. 

For more details, please login to our site -  https://www.veralto.com/

WATER QUALITY PLATFORM  

Water Quality (‘WQ”) Platform is part of the Environmental & Applied Solutions reporting segment and is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater, and ocean water in residential, commercial, industrial, and natural resource applications. Our water quality business provides products under a variety of brands, including Hach, Trojan Technologies, McCrometer and ChemTreat.  WQ Asia has sales offices in India, Australia, New Zealand, Singapore, South Korea, Thailand, Malaysia, Indonesia, Vietnam, and the Philippines.  

Hach Malaysia Water Quality Platform, a part of the Hach Company, is a leader in manufacturing and distributing analytical instruments and reagents used to test water quality and other liquid solutions. In response to the rapidly expanding reagent in water test business in Malaysia, we are seeking a highly motivated and experienced individual to join our Water Quality Malaysia Group as a Service Scheduler.

Core Responsibility:

• Take requests for service on the phone or via email and enters them into Service CMS.

• Planning for yearly plan of schedule of Field Service Team for Servicing Contract.

• Assist in stock readiness for Field Service Team.

• Liaise with customers for commissioning schedule and readiness.

• Provide safety documentation as it relates to field service activity process service contracts renewals.

• Act as liaison between customer and field staff to reconcile field service billings.

• Release Service Orders after entering them into a database so they can be scheduled for maintenance and/or repair.

• Weekly/Monthly update and report all the data required for the list of field service works including backlog, WIP and forecast.

Skills & Competency Requirements:

• Bachelor’s degree (Business Management is preferred, but open to any field).

• Strong planning and pre-planning skill set, with the ability to manage workloads neatly and efficiently.

• High adaptability for multitasking and a strong sense of urgency toward daily tasks.

• Strong communication skills to coordinate smoothly with stakeholders and resolve scheduling conflicts or friction under pressure.

What’s in it for you:

• You will play an integral part in shaping the Opco’s business in Malaysia, one of strongest and highly visible region with many untapped opportunities.

• You will work with a team where the goal is to create an environment of continuous improvement, wellness, and open, honest, two-way communication.

Diversity & Inclusion:

At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

If you’ve ever wondered what’s within you, there’s no better time to find out.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.