Inside Sales Representative

Inside Sales Representative

Location: Redditch, Worcestershire (5 days On-site)

Imagine yourself…

• Building lasting customer relationships that drive business growth.
• Growing your commercial expertise and expanding your skillset with every customer interaction.
• Thriving in a collaborative team environment that supports your development and success.
• Doing meaningful work that helps protect our world's most vital water resources.

It's possible with a role at OTT Hydromet, where you'll have the opportunity to grow your career while helping customers make smarter decisions through trusted environmental and water monitoring solutions.

At OTT Hydromet, a Veralto company, we help customers monitor and manage our planet's most valuable resource: water. From flood forecasting and environmental monitoring to water quality management, our solutions deliver critical insights that help organisations make confident, data-driven decisions.

What we offer

• Competitive salary and bonus opportunity
• Company pension scheme
• Generous holiday allowance
• Professional onboarding and training
• Career development and progression opportunities
• Supportive and collaborative team environment
• The opportunity to work for a global leader with a strong sustainability mission

About the Role

Reporting to the Inside Sales Manager, the Inside Sales Representative is responsible for managing customer enquiries, generating quotations, nurturing sales opportunities, and supporting revenue growth across the UK business.

This position is part of the Commercial Team located in Redditch, Worcestershire and will be on-site.

As a key member of our commercial organisation, you'll play an important role in delivering an exceptional customer experience while helping customers find the right solutions for their environmental and water monitoring needs. You'll work closely with Regional Sales Managers, Customer Service teams, and customers to build strong relationships, manage sales opportunities, and contribute directly to business growth.

In this role, a typical day will look like:

• Responding to inbound customer enquiries via phone, email, and digital channels.
• Preparing and following up quotations to maximise conversion opportunities.
• Managing sales opportunities through Salesforce and maintaining accurate CRM records.
• Building strong relationships with both new and existing customers.
• Identifying opportunities for cross-selling and upselling products and services.
• Collaborating closely with Regional Sales Managers and Customer Service teams to support customer requirements.
• Managing and progressing opportunities throughout the sales pipeline.
• Delivering against activity, revenue, and performance targets.
• Supporting customer retention through proactive engagement and excellent service.

The essential requirements of the job include:

• Previous experience in an inside sales, customer service, account management, sales support, or other customer-facing commercial role.
• Experience using CRM systems (Salesforce experience is advantageous).
• Strong track record of managing customer relationships and sales opportunities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced environment.

It would be a plus if you also possess previous experience in:

• Industrial, manufacturing, engineering, technical, construction, environmental, or related sectors.
• Working within a target-driven sales environment.
• Customer relationship management and commercial account development.

Why join OTT Hydromet?

At OTT Hydromet, you'll join a purpose-driven organisation where your work contributes to protecting communities, safeguarding water resources, and supporting a more sustainable future. You'll be part of a global team that values collaboration, innovation, and continuous improvement while providing opportunities to learn, grow, and advance your career.

OTT Hydromet is proud to be part of the Water Quality segment of Veralto (NYSE: VLTO), a global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's network of over 17,000 associates, you join a unique culture and work environment where purpose meets possibility. Together, we're Safeguarding the World's Most Vital Resources™ and building rewarding careers along the way.

Not applicable

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.