IT Associate - Batangas
About this role
Join VIATechnik and launch your IT career in a role that combines hands-on technical support, growth opportunities, and exposure to the latest IT tools.
What You’ll Do:
- Provide 1st/2nd-level support for hardware, software, and network issues.
- Set up and configure desktops, laptops, printers, and peripherals.
- Manage user accounts, permissions, onboarding, and offboarding tasks.
- Perform routine system maintenance, updates, and security patches.
- Maintain IT asset inventory and vendor coordination.
- Document incidents, escalate as needed, and identify patterns for improvement.
- Explore and integrate automation/AI tools to streamline IT operations.
Why This is a Career Move:
- Gain exposure beyond helpdesk support — system administration, security, and asset management.
- Learn directly from experienced IT mentors during your first 3 months in Makati.
- Join a collaborative culture where technology is central to success.
What We’re Looking For:
- 6 months to 1 year experience in IT support/helpdesk (fresh graduates are welcome to apply).
- Strong knowledge of Windows system support and directory services.
- Comfortable with device setup, imaging, and asset management.
- Familiarity with ticketing systems (e.g., Spiceworks).
- Excellent collaboration and problem-solving skills.
- Willingness to work be assigned in our Alangilan, Batangas office.
Company at a glance
VIATechnik is a digital transformation leader in the AEC industry. Our firm seeks to transform the analog world of design and construction into a digital platform, enabling efficient design, industrialized construction, and a digital real estate service model. We are transforming the built environment by capitalizing on digital twin technology, by using real-world data to create simulations that can predict how a product or process will perform.
Founded by Stanford engineering graduates, VIATechnik leverages a highly-educated, experienced, and professional workforce with global experience.
We believe in acquiring an in-depth knowledge of the customer’s context and needs, and design solutions fine-tuned to those needs, delivering quality services our customers can trust.
Our digital transformation services include BIM, computational BIM, virtual reality and augmented reality, prefabrication, digital construction management, 4D, and software development. We've worked on over 2,000 projects globally, with the largest ones including Apple's new headquarters, the Tesla Gigafactory, LaGuardia Airport, Hudson Yards, the Atlanta Falcons Stadium, and Chase Arena.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?