Senior Associate (Business Travel Technology)

Company Description

Vialto is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.

Working at Vialto is about getting the chance to be part of a global and dynamic team. Globally, Vialto has over 6,500 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.

To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram.

Job Description

As a Senior Associate in our Business Travel implementation, engagement management and support team, you’ll work with international clients to help manage their global business travel compliance programmes.

Responsibilities for this position include but are not limited to:

• Serve as a day-to-day operational contact for assigned clients, working with Managers, Senior Managers and Directors working on the clients with you.

• Support the project management of the implementation of our business travel technology.

• Respond to operational queries and escalate issues as appropriate.

• Stay updated with the latest versions and features of our business travel offerings.

• Support implementation of client-specific requirements.

• Participate in governance and operational review meetings.

• Coordinate cross-functional updates to client contacts during implementation and business as usual.

• Help manage client service delivery expectations.

• Contribute to service excellence across assigned client engagements.

• Support compliance processes and contribute to the continuous improvement of our business travel compliance programmes.

• Understand the breadth of Vialto services and participate in business development opportunities.

• Support the financial management of assigned engagements.

Experience:

• 2-3 years of professional experience.

• Experience in managing business travel compliance within an organization or as a professional service for other organizations beneficial but not crucial.

• Experience in global mobility (e.g. global coordination, immigration advisory, tax advisory) is beneficial but not crucial.

Additional Information

This position is for:

• London location

• Hybrid model (2-3 days in the office)
  

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.

Please note, AI is used as part of the application process.