Project Manager II - MGA Systems
About this role
$70,000 - $90,000 / year
The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.
Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale.
With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.
Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.
The Project Manager II role is responsible for the management of work both within the development team and also for the professional services implementation team. They are responsible for the intake and management of client enhancements, system bugs, and project requests. They are responsible for communicating feasibility, creation of scope of work documents, costs, scheduled timelines and potential delays to clients. They are responsible for resourcing the project team and ensuring work is being completed on time and within budget. They are responsible for owning and maintaining client relationships.
Primary Duties and Responsibilities:
- Work closely with Tech Support on the intake of client requests
- Work closely with professional services implementation team on managing projects, resources, timelines, and budgets
- Strong ability to collaborate with internal teams and across departments
- Communicate feasibility, cost estimates and scheduled timelines to clients
- Coordinate between clients and developers to obtain clarity around request or issues, utilizing the most appropriate communication method
- Prioritize and schedule enhancements/projects for developers to work on
- Coordinate between internal staff, as well as third parties, to work together on items that require cross-team coordination
- Manage issues and risks that arise
- Own client relationships and act as a necessary point of contact and escalation for said clients
- Maintain strong relationships with clients through regular communication and scheduled calls to identify priorities, provide updates and discuss issues
- Learn basic navigation and troubleshooting skills, specific to the IMS system
- Process oriented and willing to
- Other duties as assigned by management
Company at a glance
We believe insurance is about relationships. And technology should only make them stronger.
We exist to empower independent agents, carriers, and MGAs. To drive their success. Because their success is our success. And their ambitions for tomorrow are our goals for today.
Since our inception, we’ve been the technology backbone of the insurance industry. We began punching cards for independent agents over 50 years ago and turned this passion for technology into a relentless pursuit. Born of human-centric purpose, we empower our customers with the technology to garner trust.
Built to adapt, we equip the insurance channel for the future—transforming business and relationships along the way. Where others see opposition, we see opportunity. To look ahead. To modernize. To prepare our customers for what’s next—because we’re always thinking about it. Always innovating. Always building. Always creating.
Quite simply...we love insurance. Because behind every policy—is a person. And we’re obsessed with powering the spirit of our industry.
Vertafore. Powering your possible.
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