Service Sales Manager - Lifecycle Services APAC - Material/Baggage Handling System

Job Title

Service Sales Manager - Lifecycle Services APAC - Material/Baggage Handling System

Job Description

Sales Consultant II | Malaysia | Full Time

Lifecycle Services APAC - Material/Baggage Handling System

As a Service Sales Consultant, you will play a key role in driving sales success by selling services related to automated baggage handling systems. Collaborating closely with the Director LCS SEA and the Sales Engineering team, you will be responsible for identifying customer needs, developing optimal service solutions, and presenting these proposals to clients. You’ll act as a trusted advisor to both internal and external stakeholders, ensuring that the services align with customer business goals while also achieving commercial success.

Your Key Responsibilities:

• Lead the concept stage of service sales projects, guiding a multidisciplinary team to develop innovative service solutions.

• Translate service solutions into detailed plans, ensuring alignment with technical and operational requirements.

• Design service solutions for medium to large projects, using operational data, process analysis, and customer requirements.

• Build and maintain strong relationships with customers, acting as a key discussion partner and influencing decision-makers at tactical and strategic levels.

• Take ownership of the accuracy and validation of service pricing, ensuring solutions are cost-effective and meet margin targets.

• Act as a business advisor, helping customers understand the value of services and persuading them to award follow-up contracts.

• Drive innovation by implementing new or improved processes, methodologies, and tools within service sales projects.

• Travel internationally within APAC up to 30-40% of the time.

Your Qualifications:

• Master’s (preferred) or Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Automation, Electro-mechanical Engineering, Logistics, or a related discipline.

• 8+ years of relevant work experience, preferably in designing and selling services for automated baggage handling systems.

• Strong analytical skills to interpret complex logistics problems and design appropriate service solutions.

• Demonstrated sales acumen, with experience influencing design strategies and pricing decisions.

• Ability to lead and coach Sales Engineers, providing functional leadership within bid teams.

• Skilled at building professional relationships with customers and internal teams, influencing stakeholders at all levels.

• Experience working in dynamic, international environments with cross-functional teams.

• Willingness to travel up to 40% regionally.

Ready to join Vanderlande? We look forward to hearing from you!
We look forward to your application. No cover letter is required, just submit CV

Your contact for questions:

Recruiter Name -Reshma Shaikh (reshma.shaikh@vanderlande.com )

Who we are:
Vanderlande makes automated systems that handle baggage at airports and sort parcels in logistics networks around the world. At airports, our technology manages the complete bag journey: from check-in and security screening through to the reclaim belt. In parcel logistics, our systems power the networks that get packages to customers' doors.

At Vanderlande, you will find the space to aspire, to grow, and to achieve something that matters, with people who bring out the best in each other.

Website: www.vanderlande.com

How we work

We work by three values: Every day better, We care, and Team play. In practice, this means we drive customer success, lead with transparency, celebrate what we achieve together, and do what we say.

Diversity & Inclusion:
At Toyota Automated Logistics, we believe diversity makes us stronger. We are committed to equal opportunities and an inclusive work environment, and base our hiring decisions on qualifications, potential, and motivation. Support or adjustments during the application process are available upon request.