COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by management.

ESSENTIAL RESPONSIBILTIES

• Receive, sort and weigh soiled linen; place into appropriate containers.
• Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished- product is inspected and meets quality standards.
• Turn in all articles found in Laundry Chute/Department to the Supervisor to log in Lost and Found.
• Fulfill guest requests and handle guest problems/complaints as they may arise to achieve guest satisfaction.
• Report any malfunctioning or damaged equipment, or mechanical problems to the Supervisor.
• Notify supervisor of supplies needed, damaged linens or hazards to the department to ensure laundry operation is running at maximum efficiency level.
• Maintain assigned work area in a clean and safe condition.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Perform other duties as assigned, requested or deemed necessary by management

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Some High school diploma or equivalent experience
• No formal experience required for the position
• Ability to recognize and work with numbers.
• Operate industrial laundry equipment.
• Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management.

PHYSICAL DEMANDS

• Continuous Standing as needed
• Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!