Valet Attendant- TCLC

Job DetailsJob Location: Texican Court - Irving, TX 75039Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: AnyTexican Court is located in Irving, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

The Valet Attendant at Texican Court Hotel will be present at the hotel entrance. The attendants will be responsible for greeting and escorting guests, parking and retrieving vehicles, and managing payment for services. The Valet Attendant will exhibit the values and core service standards instituted at Texican Court.

Duties

Be aware of events and meetings on property
Review arrivals and any parking needs
Review resumes for any parking or shuttle needs
Greet guests at their vehicle as they pull up to the front drive
Direct guests to appropriate venues and meeting spaces
Accurately fill out valet parking ticket
Keep valet parked keys organized
Maintain cleanliness in the front drive and parking lot areas
Ensure all valet parked cars are logged into valet log
Lock all keys in the front desk key cabinet at the end of each shift
Reconcile billing at the start of each day
Assist with any deliveries (in house and external) as needed

Responsibilities

Utilizing the Valencia Hotel Group Core Standards with every guest interaction
Practice all safety standards and guidelines set forth by Texican Court
Attend department and hotel meetings as scheduled
Familiarize and practice Texican Court Values and Virtues
Keep valet stand and supplies clean and organized
Have a workable knowledge of amenities in the area and how to get there
Drive guests in the hotel shuttle to their required destination within 3 miles of Texican Court
Obey all traffic laws and treat hotel and customer property with caution
Any other duties or responsibilities assigned by management

Physical Abilities

Standing/Walking/Running: Constantly. Standing post on front drive. Running to retrieve vehicles.
Crouching (Bend at knees): Occasionally. Clean; stock supplies
Stooping (Bend at waist): Occasionally.
Twisting (knees, waist, and neck): Frequently

Balancing: Occasionally

Reaching (overhead/extension): Occasionally
Handling/grasping: Constantly. Managing multiple sets of keys
Dexterity/feeling: Constantly. Counting currency. Handling keys
Pushing/pulling: Occasionally.
Lifting/carrying: Constantly. Assisting guests with luggage

Working Environment

Primarily Outdoors. Will be exposed to elements of heat, cold, precipitation
All interior areas of the hotel
High guest volume situations
Driving manual/ automatic transmission vehicles
Driving EV vehicles (Tesla, Honda, etc.)
Driving oversize and customized vehicles

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QualificationsQualifications

Hotel Operations or Customer Service experience preferred
Communicates effectively with others
Works productively with a team
Effective multitasking skills
Composure and patience under pressure
Skilled in working with multiple computer programs

BENEFITS:

Medical, Dental, Life insurance

Paid Time Off

Paid Community Service Days

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Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.