104101 - Mini-Bar Attendant

Lubbock · On-site

About this role

Job DetailsJob Location: Cotton Court - Lubbock, TX 79401Position Type: Part TimeROLE DESCRIPTION

Position: Mini Bar Attendant

Status: Non-Exempt

Reports to: Food & Beverage Manager

JOB SUMMARY

The Mini Bar Attendant is responsible for maintaining and restocking the mini bars in guest rooms. This role supports the team by ensuring that all mini bars are fully stocked and clean, contributing to the overall guest experience and hotel operations.

ESSENTIAL DUTIES & FUNCTIONS

Operational Responsibilities

Restock and replenish mini bar items in guest rooms.
Maintain cleanliness and organization of mini bars and storage areas.
Monitor inventory levels and report any shortages to the supervisor.

Guest Services

Provide excellent customer service and respond to guest inquiries.
Ensure guest satisfaction by accommodating special requests.

Team Support and Training

Assist in training new mini bar attendants as needed.
Support team performance by collaborating with colleagues.

Communication and Reporting

Communicate effectively with the housekeeping manager and other departments.
Report any incidents or safety concerns immediately.

Safety & Compliance

Follow all hotel policies and procedures.
Adhere to safety standards and maintain a safe working environment.

QualificationsESSENTIAL SKILLS AND QUALIFICATIONS

Strong verbal and written communication skills
Effective time management and problem-solving skills
Ability to work well with a team and demonstrate attention to detail
Excellent organizational skills and interpersonal abilities
Previous experience in a hospitality or customer service role is preferred

Physical Requirements

Sitting: Occasional

Standing/Walking: Frequent, including walking long distances
Lifting/Carrying: Up to 50 lbs, such as mini bar items and supplies
Other Physical Requirements: Handling, grasping, and crouching as needed

Working Environment

Interior: Guest rooms and storage areas

BASICS

Maintain cleanliness and organization in all work areas
Display courteous behavior with guests and team members
Report any unsafe conditions immediately
Ensure mini bar equipment is in proper working condition
Perform any additional duties as assigned by the supervisor

Education and Experience: High school diploma or equivalent preferred; previous experience in a hospitality or customer service role is a plus

Company at a glance

Valencia Hotel Group serves as the development powerhouse behind the Valencia Hotel Collection. We have a proven track record in identifying prime locations and delivering properties that resonate with the community and deliver distinctive design and character with each destination. Whether building a new hotel from the ground up or reworking an acquired property, Valencia Hotel Group provides expertise in all aspects of hospitality management and development, including branding, repositioning, and ongoing operations and logistics management. Combined with our dedication to a unique and sophisticated atmosphere, these services create a hotel that provides guests with a one-of-a-kind travel experience. Join us to redefine the luxury experience.

Team Size501-1,000 employees
WorkspaceOn-site
IndustryHospitality
Location
Lubbock, Texas, United States

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