Production & Operations Assistant

Are you a fast learner? Do you thrive in an environment where you can problem solve and have autonomy alongside having great support? Then this may be the perfect role for you.

VALD is seeking an additional team member for our warehouse and operations team in Liverpool.

About VALD

VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.

Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 35 countries, with 5 offices across four continents.

Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.

About the VALD Warehouse and Operations Team

The VALD Operations and Production team services the entire VALD suite of hardware products using a large range of components to dispatch to our clients around the world. Our team is physically fit with can-do attitudes, multi-skilled and able to perform a wide range of warehouse duties.

About the role

We have plenty of growing left to do, so we are looking for an Production & Operations assistant to join our team in our Liverpool office.

The VALD Operations and Warehouse team services the entire VALD suite of products using a large range of components to dispatch to our clients around the world. Our team is physically fit with can-do attitudes, multi-skilled and able to perform a wide range of warehouse duties. Is this you?

What you will do

• Instigating repair workflows, including diagnostics, repair scheduling, documentation, and internal communication.
• Working to SOP’s and Instructions, following flows and expected troubleshooting steps.
• Preparing products for shipping in a timely manner so that the carriers can collect and distribute.
• Asset location tracking and warranty card completion.
• Capable of overseeing daily shipping activities, including carrier coordination, shipment tracking, and resolution of delivery issues.

About You

• High level of attention to detail and commitment to quality control.
• Adaptable and willing to learn new skills and processess.
• Full working rights in the UK, and no restrictions to travel to VALD HQ in Australia
• Experience with hand and power tools and experience in a component assembly role.
• Exceptional Mechanical aptitude with the ability to problem solve.
• Physically unrestricted to work in an operations/ warehouse environment (UK Office, Liverpool).

We recognise that not all applicants will have skills that match a job description exactly. VALD's best asset is not our technology, but our people and culture. We choose people based on how well we think they will work in the VALD team.

Why VALD?

The perks of working with us are pretty great! The list is extensive of what we offer when you join VALD, here’s just a few:

• The opportunity to work in a company that is redefining allied healthcare.
• Learn from a range of high-performing individuals and teams across a range of disciplines.
• Be part of a down-to-earth, inclusive and vibrant team.
• The latest equipment and remote setup to perform at your best.

VALD Diversity & Inclusion Commitment

VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.

Conditions of Employment

Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.