Quality Supervisor

Overview

This position will be physically located in The Marshall Islands in support of LOGCAP 

 

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

 

The Quality Supervisor is responsible for assisting the Quality Manager with providing a Total Quality Management System that anticipates & resolves potential quality problems & provides continuous oversight necessary to perform throughout the Task Order. Shares responsibility for ensuring that all quality-related functions, including Program-level Quality Surveillance/Audit, Customer Feedback Program, Process Improvements, Document Control are conducted in an acceptable manner and coordinates activities with various intermediate managers throughout the program.

Responsibilities

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Provides leadership, mentoring and supervision of Quality Leads, Auditors & Coordinators.
• Evaluate employees through performance reviews, ongoing coaching and feedback methods.
• Continuously improve performance based on the key performance indicators.
• Analyzes and resolves, or assists workers in solving work problems.
• Oversee the efficient implementation of quality standards, programs and processes to improve operational efficiencies.
• Maintains a thorough knowledge of new developments, technology and processes.
• Develops, justifies and implements LOGCAP V process improvements.
  • Assists operational areas in documenting processes, desk top guides, and in identifying and managing all quality records in accordance with all Vectrus requirements.
  • Participate and facilitate, as required, in process improvement meetings.
  • Develops programs and procedures as requested by the Quality Deputy Manager and/or Manager to enhance operations.
• Performs other duties as assigned

Qualifications

• Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
  • Must be CAC eligible and/or able to obtain a Common Access Card (CAC)
  • Must be a U.S. Citizen
  • Bachelor’s degree in Business Administration or closely related field is required.
  • Ability to possess an ISO 9001:2015 Lead Auditor Certification.
  • Knowledge of DMAAIC principles is preferred.
  • Six Sigma Black Belt certification strongly desired.
• Experience:
  • Three (3) to five (5) years of supervisory experience, three (3) to five (5) years of quality experience required, and seven (7) years in contracting environment.
  • Must have working knowledge of ISO 9001:2015 Quality Management System Tools.
  • Must possess extensive database management skills and have excellent experience with all Microsoft Office Products.
  • Successful candidate must also show evidence of knowledge and experience in DMAIC or Lean methodologies,
  • developing, implementing and managing continuous improvement projects, and process minded auditing skills.
  • Experience in implementing PMI methodologies preferred
  • Candidate must also be able to work under pressure in a up-tempo environment, manage multiple assignments simultaneously, and have excellent interpersonal skills.
• Skills:
  • Must have and extensive knowledge of FAR, ISO 9001:2015 & DoD regulations
  • Must have higher or Senior level organizational skills.
  • Computer proficiency in Microsoft Office Excel, PowerPoint, Outlook, Word, SharePoint, Project and Visio.
  • Ability to work with very diverse workforce.
  • Excellent English communicator both in writing and verbally.
  • Expertise in how SOP'S, Plans, Work Instructions, processes are executed is a must.
  • Proven skills in Analytical/Problem Solving.
  • Strong planning and organizational skills.
  • Interpersonal skills to represent the PMO during audits and inspections, to participate in various meetings and to present data/metrics to program leadership and technicians as required.
  • Strong attention to detail is required.
  • Knowledge of PMI Methodologies and principles preferred
• Supervisory Responsibilities:
  • Provides leadership, mentoring and supervision of Quality Leads, Auditors & Coordinators.
• Working Conditions:
  • Must be capable of working in a tropical weather condition with temperatures exceeding 85 degrees Fahrenheit.
  • Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, wet, tropical environment with average temperatures of 85 degrees in the summer months).
  • The worker is subject to both environmental conditions. Activities occur inside and outside.
  • The worker is subject to environmental conditions. Protection from weather conditions, but not necessarily from temperature changes.
• Physical Requirements:
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
  • Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.
  • Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
  • Must comply with all Fire and Safety Regulations and post policies.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.