Cashier

UTILITY TRAILER OF TEXAS, INC.

P.O. BOX 24399, Houston, TX 77229

Job Function

Position: Cashier

Duties and Responsibilities:

•  Answer telephone, screen and direct calls, take and relay messages, provide information to callers.
•  Greet persons entering and direct to correct destination.
•  Receive and sort mail deliveries.
•  Monitor and maintain office equipment.
•  Receive cash, checks and credit card payments from customers and record the amount received on the
• repair order and/or counter ticket.
•  Make change accurately and issue receipts to customers.
•  Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and
• credit card payments on hand at end of shift.
•  Refer customers who have additional questions (e.g. questions about their repair order) to the service
• advisor or other appropriate individual.
•  Handle customer complaints with integrity and poise and take or refer the complaining customer to the
• appropriate individual for further communication.
•  Perform other duties as assigned by management.
•  Must follow all company safety policies and procedures, and immediately report any and all accidents
• to a manager or supervisor.

Job Requirements:

•  Ability to read and comprehend instructions and information.
•  Completes, processes, and maintains applicable paperwork and records.
•  Precise accuracy with money counting.
•  Requires office skills including personal computer, 10-key and the ability to operate other office
• equipment machines (copier, credit card machine, telephone, and adding machine) necessary to
• perform the cashiering/clerical duties.
•  Requires demonstrated proficiency in Microsoft Products (Word for Windows, Excel and Outlook).
•  Strong attention to detail, excellent verbal and written communication skills, organizational and
• multitasking skills.
•  “A positive attitude with impeccable interpersonal skills”.
•  Flexibility is required will be require to work varied work schedules, weekends, and shortened or
• lengthened work shifts.

Physical Demands:

•  Must be able to lift/carry up to 25 pounds.
•  Subject to sitting, standing, reaching, twisting and kneeling to perform job functions.