Account Manager 1 (81581)

Job DetailsJob Location: Dearborn, MI 48120Job Shift: AnyAccount Manager

Sharonville, OH – Livonia, MI – Dearborn, MI

Job Description

Who Are We

We are a family-owned business that supplies cutting tools, abrasives, and other manufacturing supplies to aerospace, defense and automotive customers. Founded in 1958, we are the largest cutting tool reconditioning firm in North America. We are committed to providing quality products and outstanding service, supported by the uncompromising dedication of our employees. This position will be based on-site at one of our major automotive manufacturing customers' facilities. One position is currently available to cover the Sharonville, OH, Livonia, MI, and Dearborn, MI areas.

If you have

Experience directly managing teams of at least 10 employees
Experience managing projects, programs and employees remotely
Experience maintaining vending equipment
Knowledge of cutting tool, abrasive, MRO manufactures and basic application principles
Good knowledge of industrial supply market and how that relates to the customer
Knowledgeable with US Tool’s software systems and operational processes
Strong analytic skills (Excel and data analysis)
Excellent time management skills
Active team participant and valued contributor
Shares information and asks for feedback
Considerate and draws team together
Effectively plans and manages deliverable to the customer
Creates timelines and keeps track of action items
Manages day-to-day project activity
Ability to understand the “big picture”
Brings relevant issues to attention of leadership team
Knows US Tool's project management system and templates
Experience conducting presentations
Strong problem-solving skills
Ability to handle multiple projects
Strong computer skills (MS Excel)
Willingness to travel
Ability to perform the essential functions of the job, with or without reasonable accommodation

A typical day may look like this

Support and promote all corporate initiatives
Manage Site Managers and other staff at various locations
Identify, mentor, prepare next level of managers for advancement
Ability to understand and write statements of work, developing the requirement and resources needed
Ensure customer satisfaction
Ensure contractual obligations are met
Maintain/improve program profitability, on time payments and inventory management
Respond to internal customers (24 hrs.)
Manage activities of support staff and project teams to produce timely and accurate results.
Proactively seeking new business opportunities for integrated supply, production cutting tool regrinding, and cost savings projects
Establish & maintain productive, professional relationships with key customer personnel
Responsible for gathering information required for building sites quarterly business reviews and delivery to the customer
Customize presentations and information to meet and exceed customer’s needs and expectations
Recommend solutions that best address customer’s needs
Coordinate with other company personnel to ensure customers’ needs are addressed
Manage sites Ecuador, Power BI, and Value Docs. Monthly report out to Senior Program Manager

We provide

Health, Vision, Dental and Life Insurance

Competitive salary
401K benefit options
Competitive vacation and holiday package

Weekly Pay

A work-hard play-hard environment
Personal and professional growth, including Leadership Development & Coaching

Equal Opportunity Employer M/F/Disability/Protected Vet
For more information or to request a reasonable accommodation to apply for a position, please contact our Human Resources Department at 573-431-3856.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected for this position must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Qualifications