Customer Services Rep

UNM Parking and Transportation Services is seeking an energetic, customer-friendly individual with strong interpersonal, organizational, and time management skills to support a variety of functions within our Business Operations division. This is a fast-paced, service-oriented role ideal for a motivated student with a passion for sustainability and helping others.

Primary Responsibilities:

• Communicating parking, transportation, and bike valet information to customers
• Handling cash and credit card transactions accurately and securely
• Supporting the Bike Valet program, including:
• Standing for extended periods (up to 4+ hours)
• Operating outdoors in all weather conditions
• Tagging and retrieving bicycles efficiently and carefully
• Assisting with special events, including evenings and weekends
• Staffing the Transportation Information Center in the Student Union Building (SUB)
• Performing data entry and helping maintain customer records and files
• Participating in promotional and sustainability-related outreach activities
• Completing other duties as assigned to support the department

Minimum Qualifications:

• Must be a current student at the University of New Mexico enrolled in at least 6 credit hours, in a degree seeking program.
• Strong organizational and communication skills.
• Ability to work independently and demonstrate sound judgment.
• Availability to work at least a 4-hour shifts
• Availability to work evenings and weekends

Preferred Qualifications:

• Open availability during the week to work shifts of at least 3-4 consecutive hours, Monday through Friday, between 7:00 AM and 6:00 PM
• Preference given to those who can work Monday - Friday mornings from 7:30am until noon
• A work-study award recipient
• Availability to work at least 20 hours per week
• Prior point of sale (cash & credit cards) and customer service experience
• Strong organization and time management skills
• Must be able to work outdoors in all weather conditions
• Comfortable with physical activity, including standing and moving for extended periods
• Must pass a pre-employment background check (required for selected candidates)

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.