SAE Supervisor, Security - HHN
About this role
JOB SUMMARY:
Maintains all shift records, reports and passes. Responsible for assuring that all security officers are properly trained in all aspects of each designated field position. Ensures all officers maintain standards set by company and take corrective actions as needed.
MAJOR RESPONSIBILITIES:
- Ensures the safety of UO’s guests and Team Members. Oversees guest and Team Member screening, as well as protects company assets from theft and other criminal activities.
- Reviews Incident Reports, as well as ensures reports are thorough and concise for possible future litigation. Makes proper notifications to upper Management. Reviews Blotter entries.
- Performs daily administrative duties that include, but are not limited to: Performance Counselings, Performance Evaluations, and Kronos duties (Scheduling, Time and Attendance Monitoring).
- Responsible for Team Member training. Ensures the company standards and policies are maintained with staff and enforced within the workplace as it relates to security matters.
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
- Performs other duties as assigned.
EDUCATION:
- High school degree or GED required.
- Associate’s degree preferred.
EXPERIENCE:
- 1-3 years in knowledge of policies and procedures for the park and knowledge of Security required; or equivalent combination of education and experience.
- A background check is mandatory and results must meet Universal Orlando’s background check criteria.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE
Company at a glance
For years, we’ve been creating a legacy of unforgettable experiences for our Guests. Our Guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation… It’s The Universal Way. It’s who we are. It’s what we do. And it’s the reason we strive to be recognized as the number one entertainment destination in the world.
As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them!
At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that!
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