Server Assistant

New York · On-site

About this role

Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.

 

Who you are: 

A vital member of the Service team, the Server Assistant role encompasses setting up the dining room, setting tables, clearing tables, pouring water, running food, working with servers and expediters, resetting the dining room, polishing glassware and various tasks that support service at the restaurant.

What you’ll do:

  • Consistently deliver a culture of Enlightened Hospitality to guests and team members
  • Demonstrate a passion for food and hospitality with a sound understanding of menu items including preparations, ingredients, and plating
  • Follows proper steps of service, delivering food to our guests in an accurate, efficient, and hospitable manner
  • Communicate effectively with all members of the kitchen and service teams at all times
  • Ensure that the kitchen pass is stocked, organized, and all supplies are accessible throughout service
  • Supports the team with setup, breakdown, and any additional needs to ensure a smooth and successfully run service period

What we need from you:

  • 1+ years of experience in a support role in a full-service restaurant
  • Ability to walk or stand for long periods of time
  • Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.
  • English fluency and additional languages preferred, but not required

What you’ll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Server Assistant, you’ll enjoy:

  • Competitive pay: Hourly rate of $11.35/hour plus tips
  • Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
  • Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
  • Time to recharge: Generous paid time off and paid parental leave to support life outside of work
  • Invest in your future: A matched 401(k) plan to help you grow long-term savings
  • Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
  • Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
  • Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones 
  • Convenience & flexibility: Pre-tax commuter benefits for transit and parking
  • Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

  • We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
  • Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
  • Center the salt shaker with an unwavering commitment to excellence and the values that matter most
  • Write a great next chapter. The road to success is paved with mistakes well-handled
  • Bring a charitable assumption and err on the side of generosity
  • Leave our campsite better than we found it; always responsible for the impact of our wake

 

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Company at a glance

Union Square Hospitality Group has created some of New York’s most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by CEO Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries. In addition to creating Shake Shack, USHG offers operational consulting and runs a multifaceted catering and events business, Union Square Events, and has operations in New York, Las Vegas, and Washington, D.C.. USHG holds 28 James Beard Awards and numerous accolades for its distinctive style of hospitality.

We believe that the greatest factor in the success of a business is the quality of its people. Across our family of businesses, we work hard to attract, hire, and train an extraordinary staff that is notable for its friendliness, intelligence, work ethic, empathy, and self-awareness. With our wide range of individual businesses, we have an array of opportunities for people with a variety of skill sets and experience. Learn more about joining our team by visiting www.ushgnyc.com/join-our-team, or contact [email protected].

Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryRestaurants
Location
New York, New York, United States
LinkedInLinkedIn

Top Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Options
  • Paid Time Off
  • Paid Parental Leave
  • 401(k) Plan
  • Life Insurance
  • Employee Assistance Programs
  • Primary Care Access
  • Mental Health Services
  • Wellness Services
  • USHG HUGS Employee Relief Fund
  • Dining Discount
  • Pre-tax Commuter Benefits

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