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Under Canvas Inc.

Front of House Lead

South Haven, MI, US · On-site$22 – $24
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About this role

Summary 

As Food & Beverage Front of House Lead, you will support the Food and Beverage operation through leadership of the front of house team and completing delegated administrative tasks. You will ensure service, brand, and food safety standards are implemented and followed. You will work in the roles of cashier, food runner, barista, bartender, and expeditor. This is a seasonal, hourly position. 


Responsibilities 








  • Expertly execute all front of house tasks and train team on best practices of the operation with a focus on exceptional guest service 






  • Actively maintain guest and team member safety by ensuring all food handling safety and storages protocols and SOPs are implemented and tracked on logs 






  • Ensure a clean and safe workspace through completion of daily and weekly cleaning/deep cleaning checklists tasks 






  • Maintain neat, organized, and safely stored work and storage areas where FIFO is practice 






  • Assist with all inventory practices including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts 






  • Knowledge of all drink recipes and ingredients, food item portions and ingredients, with special attention to allergens 






  • Ensure all guests are cheerfully attended to and that all service standards are followed 






  • Lead by example, maintain composure, take action, and be solution-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property 






  • Collaborate and interact professionally, value teamwork, quickly step in to help others, resolve challenges with quick solutions 






  • Learn and share knowledge of local area, culture, and on-site activities  






  • Keep a positive attitude, anticipate needs of your team and guests 






  • Set clear expectations, provide accurate, complete, and timely communication 






  • Other duties as assigned 

 

Competencies 








Effective Communication 






Adaptagility 






Decision Making 






Initiative 

 

Education 

  • High School Diploma/GED 

 

Working Conditions 








  • Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker 






  • Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events 






  • Able to stand and move for long periods of time 






  • Operate guest transport carts and/or property vehicle 






  • Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday 






  • Bend and stoop 

 

Preferred Qualifications 








  • Previous restaurant leadership experience, including leading team trainings 






  • Experience leading a team of 2-10 people 






  • Food Handler (ServSafe) Certification and TIPS certification 
    • Must be obtained by property opening date or before starting any work involving food or alcohol handling 





  • Experience with POS systems 






  • Knowledge of basic barista and bartending skills 






  • Excellent communicator 






  • Experience with conducting inventories 

  • Experience ordering products from set par lists and suggesting adjustments to pars based on business levels 

 

Additional Information

  • This position requires the individual to wear and work in personal protective equipment, when applicable.
  • This position requires that the individual is able to lift a minimum of 45lbs independently.
  • Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
  • Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
  • This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

  • Health Insurance
  • 401K (eligible if work hourly minimum as required by law)
     Heavily discounted tents for Under Canvas family and friends stays
     Bar N Ranch lodge and cabin discounts
  • Lifestyle partner brand and industry discounts
  • Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.


Company at a glance

Under Canvas® is the leader in upscale outdoor hospitality, with 14 glamping locations near iconic national parks and outdoor destinations.

Designed as an immersive outdoor escape, Under Canvas creates a unique bridge between travel and nature, blending the adventure of the outdoors with the comfort of upscale accommodations.

As the world’s first DarkSky-certified resorts, Under Canvas offers guests the unparalleled opportunity to reconnect with nature.

With locations in Yosemite (CA), Columbia River Gorge (WA), West Yellowstone, North Yellowstone - Paradise Valley, and Glacier (MT), Moab, Zion, Bryce Canyon, Lake Powell - Grand Staircase (UT), Mount Rushmore (SD), Great Smoky Mountains (TN), Grand Canyon (AZ), the White Mountains (NH) and Acadia (ME), Under Canvas® brings the ultimate glamping experience to some of the most breathtaking landscapes in the U.S.

Get OUTSIDE TOGETHER™

Explore our brand and locations: undercanvas.com

Stay in the know: Discover our latest news and releases here: undercanvas.com/press

Founded2012
Team Size501-1,000 employees
WorkspaceOn-site
IndustryHospitality
Location
South Haven Charter Township, Michigan, United States
Websiteundercanvas.com
LinkedInLinkedIn

Top Benefits

  • Health Insurance
  • 401K
  • Discounted Tents For Family And Friends
  • Bar N Ranch Lodge And Cabin Discounts
  • Lifestyle Partner Brand And Industry Discounts
  • Employee Assistance Program

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